Client Support Representative

1 month ago


Wellington, New Zealand Weta Digital Full time

Job Description: Weta Digital is seeking a part-time Client Support Representative to join our team in Wellington, NZ. As an Associate Level position, the ideal candidate will have at least 2 years of experience in a similar role. We are looking for an energetic and confident individual with strong problem-solving skills and leadership qualities. Responsibilities:1. Serve as the primary point of contact for clients, addressing their inquiries and issues in a timely and professional manner.2. Coordinate with internal teams to ensure client needs are met and issues are resolved effectively.3. Provide technical support to clients, troubleshooting any software or hardware issues they may encounter.4. Assist in training clients on how to use our products and services effectively.5. Maintain accurate records of client interactions and transactions.6. Identify opportunities for upselling products or services to clients. Requirements:1. 2+ years of experience in a client support role.2. Strong communication and interpersonal skills.3. Ability to work well under pressure and remain calm in stressful situations.4. Experience with CRM software is a plus.5. Energetic and confident personality.6. Proven problem-solving skills.7. Leadership qualities.8. Must be authorized to work in NZ. Benefits:1. Gym membership.2. Free accommodation.3. Life insurance.4. Opportunities for personal and professional growth through ongoing learning and development initiatives. Equal Opportunity Statement:Weta Digital is an equal opportunity employer and is committed to promoting a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals regardless of their race, gender, sexual orientation, religion, age, or disability.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.



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