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Client Relations Specialist
2 months ago
Job Description: Devon Energy is seeking a Client Relations Specialist to join our team in Auckland, NZ.As a Client Relations Specialist, you will be responsible for building and maintaining strong relationships with our clients to ensure their satisfaction and retention.Responsibilities: - Serve as the main point of contact for clients, addressing their inquiries and resolving any issues in a timely and professional manner - Conduct regular check-ins with clients to ensure their needs are being met and to identify opportunities for upselling or cross-selling - Gather feedback from clients to improve our products and services - Collaborate with internal teams to ensure client needs are being met - Research market trends and competitors to provide insights to the sales and marketing teams - Assist in developing client retention strategies - Maintain accurate records of client interactions in our CRM system Requirements: - 2 years of experience in a client-facing role - Independent and dedicated with a strong work ethic - Excellent teamwork and communication skills - Strong research abilities - Bachelor's degree in Business, Marketing, or related field preferred Benefits: - Paid overtime - Visa sponsorship for qualified candidates - Company equipment provided Working Environment: At Devon Energy, we are dedicated to understanding and exceeding customer expectations.Our team members are passionate about delivering top-notch service to our clients and working together to achieve our goals.Deadline to Apply: August 16, 2024 Equal Opportunity Statement: Devon Energy is an equal opportunity employer and is committed to creating a diverse and inclusive workplace.All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
