Manager Continuous Improvement Case Services
6 months ago
Permanent Full
- Time
Te whiwhinga mahi/The Opportunity
We have an exciting opportunity for a Permanent Full time Continuous Improvement Manager to join the Case Services Team, Digital Office. This is a leadership role within the Case Services team which will have a significant input into how Digital Services are delivered and supported across the Ministry.
The Continuous Improvement Manager is accountable for;
- Championing the continuous improvement of development practices in the direction of Continuous Integration, Continuous Delivery and DevOps;
- Supporting the implementation of goals, objectives, policies, procedures and systems pertaining to best practice development and support frameworks; and
The position is accountable for Service Configuration, Operational Support, and the Implementation of ITIL Processes across the Case Services portfolio.
We provide a supportive, inclusive environment where you can bring the best of you to the job.
He pūkenga tou/Skills and Experience
**To be successful in this role, you'll need**:
- A collaborative and inclusive working style
- A proven ability to build and manage strong working relationships
- Experience managing or delivering projects, project management principles, and experience in leading and delivering ongoing systems support post project implementation
- Experience in building and grow confident and skilled people and teams.
Experience and knowledge
- Experience in the management of a Digital support team
- Strong understanding of ITIL processes
- A collaborative and inclusive working style
- A proven ability to build and manage strong working relationships
- Experience managing and working with suppliers and internal support teams.
- Experience in building and grow confident and skilled people and teams.
- Experience with budgeting and forecasting
- People Management Experience (2-3 years).
Ko wai mātou/Who we are
At Te Tāhū o te Ture - the Ministry of Justice, we're committed to working together for a fair and safe Aotearoa.
Joining the Ministry of Justice means you will become part of an inclusive organisation that values you and the communities we serve. It's our promise to ensure our workplace is one where our people feel healthy and safe, supported and able to be themselves at work. We value respect as the foundation for building a positive workplace culture and one where diversity is welcomed and celebrated.
He aha ngā painga o tēnei mahi mōu/Why you will enjoy working here
We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include:
- 22 days holiday leave
- flexible work hours where possible
- an online professional development portal
- access to a variety of inclusive and proactive networks
See our full range of benefits here.
With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career.
Utu ā-tau/Salary
The appointing salary for this role will be between $126,427 - $176,789 based on skills and experience.
Tono mai/How to Apply
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