Home Loan Associate
3 days ago
**Ko mātou tēnei | This is Us**
Our role as the Bank of New Zealand is to help navigate New Zealand towards a better future. That means we are focusing on our customers, continually improving the way we do business.
Here at BNZ we embrace flexible working, have a strong focus on career development and progression, as well as a range of great benefits, including Banking discounts, life insurance and generous parental leave. And did we mention you get six weeks annual leave?
**Mō te Tūranga | About the Role**
You'll be part of our Specialist Banking Team, who are growing and expected to write a significant portion of the banks home loans, and your role will support our customers getting into their own homes. We spoke with the Team Leader that you'd report to, and she gave us some great insight on the role:
**What are the five key day to day tasks the person in this role will complete?**
- Supporting existing Broker customers with their refix and pricing enquiries
- Stay up to date and follow all compliance requirements of the role
- Identifying customer needs for the Bank's products and services and referring for Financial Health Checks where appropriate
- Actively contributing to and driving process improvement changes and organisational strategy implementation
**What is the most exciting thing about this opportunity?**
The opportunity to grow with the team, as well as the opportunity for development into a Senior Home Loan Associate is available at each individuals own pace, to further extend lending knowledge and capability.
**What attributes will this person have in order to be successful?**
Previous home lending experience is desired but not essential. Someone that demonstrates they are self-driven and has a strong desire to learn and grow with the team. You'll utilise your passion for customer excellence to build strong relationships with our customers and internal stakeholders, and show an ability to be adaptable and flexible in your approach to work and problem solve.
**What is the team culture and environment like?**
We are all passionate in what we do and enjoy being part of a supportive team environment, with the ability to develop and make a real difference for our customers.
**Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand
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