Trade Counter Customer Service

4 months ago

Auckland City, New Zealand Mitre10 Full time

**The Role**

Our Trade Counter team are looking for someone who loves delivering first-class customer service, with an outgoing, sunny personality and who doesn’t mind a bit of hard work. This is a challenging but rewarding role, working together with the Timber, Trade and Dispatch teams.

Your primary focus will be to assist our Trade and DIY customers with helpful and accurate advice, making sure that they have everything they need to complete their projects.

The role is mainly positioned at the Trade Counter and involves processing transactions, checking product uplifted against that purchased, replenishing stock, taking responsibility for the plumbing and building aisles, and assisting with customer queries, orders and collections.

This is a full-time role (40 hours/week), working Sunday to Thursday.

**About You**

You will have the ability to have a positive impact on sales, building long-term, trust-based relationships. Going the extra mile will be your norm. You will possess:

- computer literacy
- a drive and energy to get the job done right
- a good level of physical fitness (lifting is required)
- the ability to be on your feet all day

Previous customer service experience and/or building and timber knowledge would be an advantage in this role, but it is your strong personal values, in alignment with ours, that will make you successful at Mitre 10.

**Benefits**

We offer:

- a competitive salary
- a fast-paced, supportive working environment
- great staff purchase benefits
- regular training to ensure personal growth
- free onsite parking

**About Us**

Grove Mitre 10 has been in Onehunga for decades and is well-known by locals for their friendly team, great range and fantastic value. We pride ourselves on keeping our family culture and environment at the centre of everything we do.

We live by our core values. We are one team, customer obsessed, honest and fair, and we strive for excellence.

He Whānau Kotahi Tātou. We’re Mitre 10. We’re family.

**Please note successful applicants will be notified of the next steps.

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