Carpark Team Leader

24 hours ago

Queenstown, New Zealand NZSki Full time

Are you fuelled by a passion for the outdoors? Is there something indescribable that draws you to the mountains? Let’s chat. Joining our crew is more than just working at a ski field - it’s a lifestyle, seasonal work is a rollercoaster but it’s one that creates lasting memories that you’ll talk about for a lifetime.

Our NZSki community has been growing since 1947 and continues to offer the best experience for our crew, locals, and guests alike. Everyone at Coronet Peak, The Remarkables and Mt Hutt cares for the mountains and shares a passion for snowsports and the surrounding regions. Our success is due to our awesome customer service, first-class facilities, majestic scenery, and wild terrain.

The purpose of this role is to oversee road operations in the absence of the Head of Department and to provide support when they are present. The primary objective in this position is to provide safe and efficient access to the Ski Area whilst providing direction and support to Carparks TL, seniors and general crew. The Team Leader/s maintains closer engagement with the general crew to ensure our service is run effectively and efficiently and to ensure all departmental tasks are performed to a high standard.

In the absence of the HOD, the Carparks Team Leader will have full responsibility for departmental operations so having a comprehensive understanding of all department processes, policies, and standards will be key.

We are seeking someone who has the confidence to set standards and help to create a high performing culture across the department. As we strive for continual improvement, our Team Leader will be expected to read the manuals, ask questions and be proactive in building knowledge through the documentation supplied.

About the role
- Anticipating weather and the affect it will have on the carparks/ staffing and resource Requirements
- Assist/ communicate with diesel mechanics when they are clearing carparks; move cones out of the way, block carpark entrances, direct traffic etc
- Display safe driving practices and abide by specific driving policy
- Understand the hazards involved with working around vehicles and heavy machinery and how to minimise risk to staff, public and operators
- Effective communication with Grit truck drivers/ HOD/ Roads TL, SAM, ASAM, Admin & crew to establish where grit may be required, carpark capacity, hazards, blockages
- Recover immobilised vehicles after loss of traction
- Display safe driving practices and abide by specific vehicle recovery sign-off induction learnings at all times
- Display safe driving practices and abide by specific light vehicle sign-off induction learnings at all times
- Ensuring vehicle start-up checks are performed
- Ensuring vehicles are kept clean and tidy
- Reports any vehicle faults or damage to supervisor for immediate attention
- Ensures essential roads operational items are kept in good, working order and are there for the next day i.e. chains, signage and towing equipment.
- Using harrows to break up ice and bring grit up to the surface of the road to improve traction
- Understanding which road conditions require the use of harrows and/or brushes
- Fastening harrows/ brushes to the vehicle and removing them in the correct place upon finish
- Operating harrows/ brushes safely within sign off parameters
- Assisting with chain fitting, car parking, drop zone management or traffic management
- Support Roads TL when required
- Set up chain bays accurately to the legal TMP
- Follow Waka Kotahi requirements for working on a roading worksite
- Follow chain fitting guidelines to safely and efficiently demonstrate chain fitting to guests.
- Manage staff for breaks and well being
- Set up the Drop Zone to effectively use the space
- Safely and efficiently manage traffic and pedestrians
- Communicate with HOD, Grit truck drivers, roads TL any conditions issues with the drop zone (icy) that may require grit, harrows etc
- Understand and interpret the conditions on the ground. Shut the drop zone down to the public if required. Inform HOD, crew, SAM/ ASAM and admin
- Report any haszards or incidents
- Assist HOD with “handy man” jobs around the base building
- Direct contractors on site to Admin for H&S sign in and then to work site around building if instructed by HOD
- Contact contractors from contacts list when HOD is on days off to get issues fixed within the buildings

About you
- Minimum 1 year in a leadership position,
- Exceptional driving skills is preferred.
- Basic computer skills
- Capable of working outdoors in all weather conditions Previous experience in managing people in a Health & Safety focused Workplace, ability to work outdoors in all weather.
- Experience working in the ski industry would be ideal.
- A mechanical aptitude with basic knowledge of vehicle maintenance experience driving on snow and ice would be ideal
- Forks licence would be an asset
- STMS Qualification would be an asset

As Kaitiaki of the mountains we ha

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