Administration Team Leader
5 days ago
Are you fuelled by a passion for the outdoors? Is there something indescribable that draws you to the mountains? Let’s chat. Joining our crew is more than just working at a ski field - it’s a lifestyle, seasonal work is a rollercoaster but it’s one that creates lasting memories that you’ll talk about for a lifetime.
Our NZSki community has been growing since 1947 and continues to offer the best experience for our crew, locals, and guests alike. Everyone at Coronet Peak, The Remarkables and Mt Hutt cares for the mountains and shares a passion for snowsports and the surrounding regions. Our success is due to our awesome customer service, first-class facilities, majestic scenery, and wild terrain.
We all have one thing in common around here; a passion for snowsports, our mountains and creating memorable experiences for our guests. Our purpose is simple. Love it, live it, share it
Our team is an important part of our mountain's personalities and help us deliver on our purpose. We are looking for a passionate and dedicated Administration Team Leader with incredible communication skills, remarkably organised who can multi-task and lead a team while being fanatical about delivering great customer experiences. If this sounds like you then read on
As part of this role you will be required to manage all aspects of the administration team and generally keeping an ear out, so you know what is going on
This is a seasonal position, reporting to the Administration Head of Department. In this role, you will assist the HOD to deliver the company purpose and mission statements and the department objectives.
About the role
- You will be required to motivate, develop and lead a team within the Administration department
- Multi-task, problem solve and work well under pressure
- Reception duties including managing the switchboard, meeting and greeting guests and monitoring and responding to the 2 way radio
- Daily updating of Snow Reports via telephone and internet as conditions change
- Processing lift tickets for VIP's and Media personnel
- Reuniting lost children with their parents
- Provide administration support to management and other departments including note taking
- Maintaining ski area records, including invoicing, health and safety and training records
- Ordering supplies, stocktaking, management and coordination of the issue and return of all staff uniforms
- Producing innovative and informative staff newsletters
- Supporting the admin HOD in planning and execution of events
- Assisting with staff events and incentives including sporting events, reward and recognition and staff parties
About You
- Minimum one years leadership experience ensuring that safe, fun and outstanding service is delivered for both our staff and our guests
- Minimum three years’ experience in office management or similar
- Events and/or Social Media experience would be an asset
- Previous experience working within an alpine environment is an asset
- You will bring strong organisational skills paired with a practical and innovative approach to problem solving and task management
- A strong administrative background including excellent computer skills, a professional phone manner
- Experienced in the use of Microsoft Office (Excel, Outlook, Word and PowerPoint)
- Ability to remain calm under pressure
- The ability to quickly build a rapport with all guests and team members, coupled with strong leadership skills
As Kaitiaki of the mountains we have an enduring commitment to our environment, people, and communities to ensure they benefit from our presence and as proud supporters of Winter Pride we’ve pledged to continue to provide a working environment that embraces and values diversity and inclusion.
Uniform for all roles is provided (just bring your own base layers)
A few other reasons to join our Coronet Peak, The Remarkables and Mt Hutt crew:
- 3 Peak winter season pass (Full Time crew)
- Discounted day passes at other ski areas
- Transport to/from mountains.
- Fantastic wellbeing support for all staff
- Nutritional hot crew meals each day (Discounted)
- Discounts at many local eateries, bars, breweries and retail outlets
- Discounts on mountain
- Regularly organised social activities off mountain
- Cool recognition programmes with prizes
- Earn and learn - free ski lessons (Full Time crew)
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