Digital Specialist
2 days ago
Work in a dynamic fast paced environment
- Fulltime, permanent position with flexible working options available.
**The Opportunity**
Fidelity Life is on a journey to put the customer at the heart of everything we do, which touches on people, processes, systems, and products. As a result, we have an exciting opportunity for a
**Digital Specialist** to join our team to support us with this journey. This is a fulltime, permanent position with flexible working options available.
Reporting to our Senior Manager of Channel Marketing and Engagement, this role is responsible for providing digital marketing support to our business. This is a very hands-on role, working in a fast-paced complex environment where no two days are the same
Some key areas of responsibility include:
- Working with our digital partners and internal teams to identify, define, and execute enhancements to our customer and adviser facing websites as well as coordinating and publishing content on our websites ensuring that content is compliant and up to date.
- Engaging with our digital partners for new capability requests and facilitating the execution of those requests into production.
- Educating, mentoring and supporting our CMS users to ensure that updates and new content is published without errors.
- Identifying opportunities of process improvement.
**About You**
With 3-5 years web-administration and channel management experience in B2B and B2C you will bring a strong understanding of marketing concepts, strategies, and best practices. You are a creative, collaborative thinker with sound judgement, excellent attention to detail, well-developed organization skills, and effective written and verbal communication. You can manage multiple projects to meet deadlines in a fast-paced, complex environment. Focusing on the bigger picture and bringing an analytical outlook will see you do well in this role.
Together with this you will bring:
- Experience with, and a solid knowledge of Adobe Marketo
- Familiarity with marketing automation
- A strong understanding of HTML/CSS, confident adjusting existing code
- Content production experience
- Solid understanding of SEO and digital marketing processes and techniques
- Good understanding of web usability and accessibility guidelines
- A qualification in a digital media and design related discipline, and/or qualification in a business-related discipline is desirable
**About Us**
Fidelity Life is New Zealand’s largest locally owned and operated life insurer.
We have a clear, winning aspiration, built around transforming our industry through a customer lens. It’s easy to talk that talk, but we are already walking the walk - using smart technology, data & insights and digital capability to unlock a deep understanding of our customers and provide innovative solutions and experiences that meet their needs.
We’re also committed to our communities. Given that New Zealand has one of the lowest rates of life insurance in the developed world, we think we have a responsibility to raise financial awareness and education nationwide, to provide better protection for all New Zealand families and whanau.
What’s more, we’ve gone next level with our new flexible working approach, something we call flexiplace flexiplace means our people can work with their leader to determine where and how they want to work, depending on their day. Whether that’s at home, in the office or on the go, we’ve empowered our people to choose how they’ll deliver for our customers, partners and each other.
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