Senior Client Manager

7 months ago

Mount Victoria, New Zealand NTT Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

**Want to be a part of our team?**

The primary responsibility of the Senior Client Manager is to take full ownership of his/her assigned accounts. Their key focus is to manage and grow relationships to drive land, expansion and renewals across all solutions within assigned accounts. They are required to pursue leads identified by aligned lead generation representatives.

"Responsible for selling the company’s products or services to and maintaining relationships with existing accounts."

**Working at NTT**

**Key Roles and Responsibilities**:

- Manage and grow relationships to drive land, expansion and renewals across all solutions within assigned accounts in segment 3.
- Pursue leads identified by aligned Lead Generation Reps.
- Minimise churn and maximise retention in assigned accounts.
- Drive client satisfaction throughout the entire lifecycle of the clients’ buying process.
- Generate demand by assisting clients to identify current needs and then effectively articulate how Dimension Data can add value through our services and solutions.
- Influence and work closely with vendors to achieve required results.
- Use NTT(Ltd)’s sales tools and methodology to effectively manage accounts, opportunities, pipelines and forecast.
- Take ownership of a range of clients within the assigned segment.
- Develop open and effective channels of communication in with each client within the assigned account.
- Encourage revenue growth by inspiring clients to additional services.
- Become the reliable point of contact for clients that is required to establish a strong business relationship.
- Takes ownership of a range of accounts within the assigned segments.
- able to determine the best solution requirements for each client that can be deployed by other departments.
- build enduring relationships and display an understanding of the client industry, business environment and strategy to identify current and future opportunities for NTT (Ltd).
- Develop and/or align governance and compliance policies in own practice area to identify and manage risk exposure liability.
- Monitor and control financial governance and compliance throughout an area of specialisation in order to manage financial cost.

**Knowledge, Skills and Attributes**:

- Sales business acumen - Skills supporting successful selling through organisational and business outcome mindset. Success will require focusing on planning, leveraging tools and data, and concentrating on NTT Ltd business requirements. Developing the skills to understand your client’s business (including commercial and financial aspects) in order to bring value to them from NTT’s portfolio of services.
- Sales client engagement and management - Skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth. Success will require detailed understanding of client needs, effective sales planning, and building trust, all while managing to client expectations. Developing the skills required to know your client, building effective and lasting relationships with them and to be seen as a trusted advisor.
- Sales pursuit - Skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities.

**Academic Qualifications and Certifications**:

- Relevant Degree or Advanced Diploma
- Post-graduate qualification would be advantageous
- Relevant vendor certifications

**Required Experience**:

- Advanced experience in a similar role in a similar environment
- Advanced experience in a sales environment and/or customer service role
- Advanced sales and client engagement experience coupled with a good understanding of business, sourcing and technology market
- Advanced experience negotiating with clients and vendors
- Advanced experience with business to business and business to consumer sales techniques
- Experience providing mentoring and coaching to less experienced client managers
- Advanced experience analysing commercial information

**Skills Summary**

Account Management, Business Acumen, Client Relationship Management, Rev

  • Client Manager

    3 months ago

    Mount Victoria, New Zealand Mercer Full time

    **Client Manager - Specialist** - Client focussed. - Modern Wellington CBD location. - Competitive package with industry-leading benefits. - Great time to join this global organisation in Growth Phase. **What can you expect?** We offer the opportunity to join a financial services company that is not only winning but is transforming in the most exciting way...

  • Client Manager

    7 months ago

    Mount Victoria, New Zealand NTT Ltd. Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • Key Client Manager

    7 months ago

    Mount Victoria, New Zealand NTT Ltd. Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • Client Experience Coordinator

    5 months ago

    Mount Victoria, New Zealand Buddle Findlay Full time

    **Why us?** You'll be joining a fun and dynamic client experience team that ensures our clients, internal people and anyone who interacts with Buddle Findlay has an exceptional experience. We're offering a competitive salary, no work on weekends, and the chance to experience our warm and friendly work environment. **The opportunity** We are on the lookout...

  • Client Success Specialist

    2 days ago

    Mount Victoria, New Zealand HainesAttract Full time

    Are you looking for a fast-paced role in a super fun team? Then we have the perfect role to kickstart your career! This role is responsible for handling the day-to-day advertising needs of our clients - focusing on the fast and accurate processing and placement of their advertising material. Ask anyone who has been in the Client Success Specialist role,...

  • Senior Solicitor or Senior Associate

    1 month ago

    Mount Victoria, New Zealand Buddle Findlay Full time

    **The opportunity** We are looking for a highly motivated senior solicitor or senior associate with four or more years' PQE to join our highly experienced RMA and Māori law team in Wellington. Our team is led by partners David Allen, David Randal, Paul Beverley and Thaddeus Ryan. The team regularly assists clients on the full spectrum of Resource...

  • Senior Risk Advisor

    5 months ago

    Mount Victoria, New Zealand Mercer Full time

    **Senior Risk Advisor** **What can you expect?** As a Senior Risk Advisor you will manage a portfolio of accounts, ensuring high quality customer service is always provided which may include the self-servicing of small to mid-sized client accounts under supervision of Client Executives. Additionally, you will assist Client Executives in all aspects of...

  • Senior Fund Administrator

    6 days ago

    Mount Victoria, New Zealand Mercer Full time

    **Senior Fund Administrator** A great career opportunity is available for an enthusiastic, agile and energetic Senior Fund Administrator at Mercer. If you have an interest in financial services and you excel in providing an exceptional member experience, this is a fantastic opportunity to go above and beyond and deliver great results for your clients, the...

  • Principal / Senior Engineering Geologist

    1 week ago

    Mount Victoria, New Zealand AECOM Full time

    **Company Description** **At AECOM, we’re delivering a better world.** We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive. Our clients trust us to bring together the best people,...

  • Senior Liability Insurance Broker

    7 months ago

    Mount Victoria, New Zealand Marsh Full time

    **Senior Liability Insurance Broker** **What can you expect?** This role will be responsible for managing a portfolio of key accounts and ensure high degree of client service at all times. **What is in it for you?** Marsh strongly believes in “Feeling comfortable bringing your whole self to work is a fundamental right of every colleague “. We offer...

  • Senior Civil Engineer

    1 week ago

    Mount Victoria, New Zealand AECOM Full time

    **Company Description** **At AECOM, we’re delivering a better world.** We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive. Our clients trust us to bring together the best people,...

  • Client Experience Coordinator

    7 months ago

    Mount Victoria, New Zealand Buddle Findlay Full time

    **Why us?** You'll be joining a fun and dynamic client experience team that ensures our clients, internal people and anyone who interacts with Buddle Findlay has an exceptional experience. We're offering a competitive salary, no work on weekends, and the chance to experience our warm and friendly work environment. **The opportunity** We are currently...

  • Senior Liability Claims Broker

    1 week ago

    Mount Victoria, New Zealand Aon Corporation Full time

    Posting Description: **What the day will look like** As a Senior Liability Claims Broker at Aon, your responsibilities will include: - End-to-end management of Professional Indemnity claims for a variety of membership organisations, and handling associated liability claims for these clients. - Advocating for clients by providing assistance with claims...

  • Client & Content Solutions Specialist

    7 months ago

    Mount Victoria, New Zealand NZME Full time

    **You’ll be a natural when it comes to content creation and passionate about what drives audience growth for radio and radio branded events. You will be organised, dynamic, hardworking, LOVE change and a challenge.** In this role you’ll manage and implement content and commercially led Client and Content Solutions. Overseeing and executing a range of...

  • Client & Content Solutions Specialist

    1 day ago

    Mount Victoria, New Zealand NZME Full time

    **You’ll be a natural when it comes to content creation and passionate about what drives audience growth for radio and radio branded events. You will be organised, dynamic, hardworking, LOVE change and a challenge.** In this role you’ll manage and implement content and commercially led Client and Content Solutions. Overseeing and executing a range of...

  • Senior Associate

    8 months ago

    Mount Victoria, New Zealand Buddle Findlay Full time

    **What we offer?** By joining Buddle Findlay, you get the opportunity to work with a wide range of clients within internationally recognised teams, alongside some of New Zealand's best legal talent to shape the future of business in New Zealand. We offer a range of benefits and initiatives enabling you to perform at your best including career progression...

  • Manager Internal Audit Nz

    2 days ago

    Mount Victoria, New Zealand Rabobank Full time

    Job Overview & Purpose: Internal Audit (IA) RANZ helps the Bank accomplish its strategic objectives by bringing a systematic and disciplined approach to evaluate and improve the effectiveness of risk management, control and governance processes. Being the ‘third line of responsibility’, IA operates independently and directly reports to the RNZL Audit...

  • Senior Customer Service Broker

    7 months ago

    Mount Victoria, New Zealand Aon Corporation Full time

    Posting Description: **Senior Customer Service Broker** Aon exists to shape decisions for the better - to protect and enrich the lives of people in Aotearoa, and around the world. Our colleagues provide our clients in over 120 countries and sovereignties with advice and solutions that give them clarity and confidence to make better decisions to protect and...

  • Finance Solicitor

    7 months ago

    Mount Victoria, New Zealand Chapman Tripp Full time

    Our Chapman Tripp Wellington Finance Practice is looking for an additional Solicitor or Senior Solicitor to join its high-performing team. We are a three-partner team, so can offer you the opportunity to act for a wide range of high-profile clients - such as banks and other lenders, corporate borrowers, and key public sector entities. Our work covers the...

  • Client and Content Solutions Team Lead

    5 months ago

    Mount Victoria, New Zealand NZME Full time

    As a member of the NZME Client & Content Solutions Team, your role will be to represent our premium media brands through the exceptional management and delivery of commercial campaigns, partnerships, content projects and promotional activity. **THE OPPORTUNITY**: The primary purpose of this role is to bring commercial campaigns and partnerships to life....