Front of House Manager
3 weeks ago
Keen to leverage your Food & Beverage management experience? Our F&B team at SkyCity Hamilton are looking for a Front of House Manager to oversee our Casino Hospitality department. Reporting to the Head of F&B, you'll be our go-to person when it comes to leading and managing the Casino food and beverage business outlets, building a strong culture of excellence in service, products and customer experience.
**A bit about SkyCity**
Our vision is to be the leader in gaming, entertainment, and hospitality in our communities. SkyCity Hamilton is the place to come for fun in the Waikato. With our casino at our heart, live entertainment, restaurants, a conference centre and Ten Pin Bowling, there's always something happening around here
**A bit about you**:
You'll likely be someone with a passion for people, providing direction, training and development, with the goal of guaranteeing our service offering is the best it can be.
As well as exceptional customer service delivery, you'll bring:
- A minimum of 5 years' experience in F&B with at least 3 years' experience at a management level
- Proven experience in the management and training of staff
- A strong continuous improvement focus
- Demonstrated experience in financial management, including budgeting cost control and P&Ls
- Cultural awareness obtained through being part of a diverse team
It would also be handy if you had experience in a multi-outlet environment and some strong industry networks, particularly within the local area.
**The must haves**:
Your written and spoken English language communication, and spelling and grammar will need to be on point. A current General Manager's certificate is essential for this role.
- At SkyCity, we believe there is strength in diversity which is why we encourage and support a diverse range of people in our workforce. We're committed to providing equal employment opportunities, a safe and healthy work environment, and a sense of belonging to all people regardless of gender, race, marital status, age, disability, sexual orientation, religious or ethical beliefs._
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