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Front of House

1 month ago

Hamilton, New Zealand Kāpura Full time

**We’re on the lookout for Front of House Superstars to join the team at The Wayward Pigeon**

The Wayward Pigeon is a Bar/Restaurant located in Hamilton in a growing local area offering a wide range of services to the community around us running Charity quizzes, wedding receptions as well as many other Function in the dedicated function room and showing all the big Sporting events. This state of the art “local pub” services the suburbs of Rototuna, Chartwell and Queenwood and has a great local community. The Wayward Pigeon features designated bar, restaurant and function areas as well as some really great outdoor spaces. The bar has a great selection of beers and wines.

We are looking for new Front of House legends to join our awesome team

**What we’ll love about you**:

- You will have a passion and desire to surprise and delight everyone that walks into the venue
- You understand the difference between “customer service” and creating a fantastic “customer experience” - creating the feeling of manaakitanga in the venue, with customers and with your team
- You will be energetic and enthusiastic with great communication skills
- You will be able to shift gears as required and be able to relax and roll with change & pressure
- You are going to be a team player with the ability to build great relationships with customers and team members

We are owned and operated by Kāpura and a huge part of our culture and values is caring for our people and creating great customer experiences through delivering memorable hospitality. Kāpura pays at least Living Wage to all of our employees, and we have a strong focus on giving back to the community, developing our people to achieve their career goals and have a good time while we do it

**What we know you’ll love about us**:

- We offer great discounts on food and beverage including:

- 50% off food while working and...
- 25% off food and drink at all Kāpura venues
- Monthly employee of the month awards
- A venue fund to reward our team with activities
- Regular on site and company wide incentive schemes
- Opportunities to support your favourite charity with time or donations - 1 x paid day off per year to volunteer at a charity of your choice
- We are focused on creating exciting training programmes that provide a clear career path and offer plenty of progression opportunities
- We take the time to look after our people - we understand the value of having a vibrant and fun loving team

**If you want to join the party and would like to find out more about this exciting role then please send us your CV and tell us a little bit about yourself - we can’t wait to hear from you