Office Applications Manager
4 days ago
Auckland University of Technology (AUT) is dynamic and vibrant with a hugely diverse body of students, staff and partners. As one of the world's top 50 young universities, New Zealand's newest and second highest ranked, AUT is the university of opportunity where all students with talent and potential have the chance to succeed. AUT has over 27,000 students and around 4,000 staff across our three Auckland teaching campuses.
**About the role**:
Leads a team responsible for supporting end user productivity tools such as Search, the Microsoft 365+ suite, Zoom, online conference tools, power platform.
To provide a strong focus on team leadership, meeting agreed support SLAs and to provide mentoring, training and guidance of other team members as required.
Contribute to the strategy for successful end user adoption in office systems and manage the implementation of appropriate support and training models across the University.
Maintain regular engagement with AUT stakeholders and foster ICT and AUT business cross-team collaboration.
**Essential Skills**:
- Lead a high-performing team of senior support specialists.
- People Management and task allocation experience
- Experience in organising and facilitating prioritisation and planning using agile delivery methodology.
**Desirable Skills**:
- A relevant tertiary IT qualification.
- A Service oriented mindset and history of delivering solutions to promote a best-in-class customer experience.
- Senior stakeholder engagement experience
**Key Behaviours**:
- Leads and inspires others - encourages others to extend themselves and exercise their thinking and decision-making skills, ensures staff know what is expected of them and have the information and support they need to achieve this.
- Team performance and the achievement of departmental, team and organisational goals and objectives are actively supported.
- Takes a well-considered, forward thinking, and planned approach, but responds with agility and flexibility to change.
**About AUT**:
- Auckland Central location
- 37.5 hour work week
- WFH 2 days per week
- Free study
- Professional Development Fund
- Free gym membership
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