Service Delivery Coordinator

4 months ago

Nelson, New Zealand NZ Post Full time

Monday to Saturday, 5am starts
- Develop your experience in the warehousing/logistics industry
- $28.45 per hour PLUS allowances

We are charting a course towards a big future - we choose to be bold - and nothing will get in the way of delivering what our customers care about.

The Service Delivery Coordinator supports and shares frontline leadership responsibility alongside the Service Delivery Manager at NZ Post. The focus is on engaging our workforce in the processing and delivery of our customer's mail and parcels in a timely and efficient way. You'll keep the team up to speed with organisational changes, help develop their skills to grow their careers, recognise and reward performance and manage performance issues.

With no direct reports, you'll have delegated responsibility to carry out most of the leadership duties on site. You are the day-to-day link between the Couriers, Delivery Agents, Contract Posties, RD Contractors and Box Lobby staff, ensuring that resources are where they need to be. If you've spent a lot of time working in a postal or delivery environment and are looking for a step up in your career, we would love to hear from you.

What can we offer you?
- Learning and development opportunities to help support your career goals
- A value's driven organisation that supports and respects its employees
- Onsite parking, kitchen and safe and secure work environment
- A stable, profitable and government owned agency who isn't going anywhere

**What we need from you**:

- Be available to work Monday to Friday 5am - 1pm and Saturday 5.30am - 8am
- A current valid driver's license
- Previous experience leading and supporting others
- Problem solving skills - someone who can think on the fly and find the best outcomes
- Knowledge of the processing and delivery systems and transport network
- Good understanding of Human Resource processes and requirements.

At New Zealand Post, we know what values we hold and the exciting direction we are taking our business. Alongside the opportunity to work with an outstanding team, our permanent employees enjoy a wide variety of benefits including:

- Access to discounted health insurance plans for you and your family
- Special rates on fantastic holiday home accommodation around New Zealand
- Full use of a Wellness portal to help you lead a long, happy and healthy lifestyle
- An Employee Assistance programme to support you when you need it

NZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are: Bring the real you
- Stronger together
- Deliver the best.

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