Receptionist - Mövenpick Wellington
2 days ago
**Receptionist**
First impressions are everything As a Receptionist, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. Mövenpick Wellington is currently recruiting for a Receptionist to join their Front Office team.
Reporting to the Front Office Manager / Assistant Manager, you will be assisting guests upon arrival, ensuring the smooth check in and check out, and assisting them with any queries throughout their stay.
**What is in it for you**:
- Staff celebration & tenure recognition
- Bring your mate to work - program
- Employee Assistance Program
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
**What you will be doing**:
- Greet, check-in, respond to requests and settle accounts while providing exceptional service
- Take initiative to add a personalized experience
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
- Ensure professionalism and accuracy with information and billing during arrival and departure.
- Achieve an accurate and logical work sequence.
- Follow procedures for cash and security on front desk.
- Ensure reservations have correct tariffs and up-sells.
- Ensure messages are accurate and passed on promptly.
- Provide business centre services as required, with correct charges posted for guests.
- Positively respond to all queries (both internal and external), redirect to departments as required.
- Maintain a positive selling approach to maximise yield in both occupancy and rates.
- Any other reasonable request as required by your Supervisor or Hotel Management.
**Your experience and skills include**:
- Service focused personality is essential; experience is an asset
- Fluency in English; additional languages are a plus
- Motivated
- Reliable
- Flexible
- Good Communication skills
- Ability to work on a rotating roster
- Can work under pressure in a busy environment
- Have a full NZ drivers license and the ability to drive both a manual and automatic vehicle
- A thorough working knowledge of the front office operations
- Strong cash handling skills
- An excellent telephone manner
- A great personality
- Enjoy being innovative and creative with a passion for delivering customer service
- Ability to demonstrate great organisational skills
- Eligibility to work in New Zealand
- Ability to exceed customer expectations
- Excellent time management skills
- Knowledge of Opera is preferred
**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo **#BELIMITLESS**
**Job Types**: Full-time, Permanent
**Salary**: $24.65 per hour
**Benefits**:
- Employee discount
- Employee mentoring program
- Professional development assistance
- Referral program
Schedule:
- 8 hour shift
- Rotating roster
- Shift work
Application Question(s):
- Are you currently eligible to work in New Zealand?
**Experience**:
- Customer service: 1 year (required)
Licence/Certification:
- Full NZ drivers licence (preferred)
-
Receptionist - Mövenpick Wellington
2 days ago
Wellington City, New Zealand Mövenpick Wellington Full time**Receptionist** First impressions are everything! As a Receptionist, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. Mövenpick Wellington is currently recruiting for a Receptionist to join their Front Office team. Reporting to the Front Office Manager / Assistant...
-
Food & Beverage Manager - Mövenpick Wellington
7 months ago
Wellington City, New Zealand Mövenpick Wellington Full timeMövenpick Wellington is nestled within the flora and fauna of the Te Aro Valley. Overlooking Wellington's cosmopolitan Te Aro district, Forage Kitchen & Bar enjoys an elevated standpoint from which great food and mesmerising views can be enjoyed in blissful comfort and luxury. This property is a 5 star, with 114 guest rooms and suites, five conference...
-
Conference Attendant
5 days ago
Wellington City, New Zealand Mövenpick Wellington Full timeWe are currently seeking a passionate and dedicated Conference attendant to join our Mövenpick Wellington team! **What’s in it for you?** - Recognising service; annual free one night accommodation, dinner and breakfast at your hotel - Offering Staff parking, daily staff meals and uniform dry cleaning - Offering discounted food and beverage, spa...
-
Night Concierge
4 days ago
Wellington City, New Zealand Mövenpick Wellington Full time**Night Concierge** Are you a night owl.... then we have the perfect role for you! First impressions are everything! As a Night Concierge, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. Mövenpick Wellington is currently recruiting for a Night Concierge to join...
-
Night Porter
2 days ago
Wellington City, New Zealand Mövenpick Wellington Full timeAre you a night owl.... then we have the perfect role for you! First impressions are everything! As a Night Porter, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. Mövenpick Wellington is currently recruiting for a Night Porter to join their Front Office...
-
Receptionist - Novotel Wellington
7 months ago
Wellington City, New Zealand Novotel Wellington Full timeCompany Description Accor Wellington represents a portfolio of leading hotels including Sofitel, Mövenpick, Novotel and Ibis Hotels. Joining Accor provides a number of opportunities across all of our Wellington properties! **Job Description**: First impressions are everything! As a Receptionist, you will take care of the guests from the moment they arrive...
-
Front Office Manager
16 hours ago
Wellington City, New Zealand Mövenpick Wellington Full timeWe are looking for a Front Office Manager superstar to come join our small and dedicated team. If you love working in hospitality, and you’re looking for your next opportunity. A role with us could be the beginning of a new career. This property is a 5 star, with 114 guest rooms and suites, six conference rooms and a stunning restaurant and bar...
-
Housekeeping Supervisor
7 months ago
Wellington City, New Zealand Mövenpick Wellington Full time**Are you passionate about maintaining exceptional standards of cleanliness and guest satisfaction? Mövenpick Wellington is seeking a dynamic and experienced Housekeeping Supervisor to join our dedicated team. If you have a keen eye for detail and a passion for hospitality, we'd love to hear from you!** **Responsibilities**: - Supervise and coordinate the...
-
Kitchen Hand
2 days ago
Wellington City, New Zealand Mövenpick Wellington Full time**Main Purpose of the Job** To assist the kitchen brigade in ensuring that all kitchen areas are kept clean and tidy at all times. Ensure that all F&B outlets are provided with clean and sanitised operating equipment. To utilise food-handling techniques which are in line with current Health and Hygiene regulations. $23.65 per hour **Key Duties** - Assist...
-
Room Attendant
2 days ago
Wellington City, New Zealand Mövenpick Wellington Full time**Room Attendant** You are at the heart of the hotel! As a Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them. **What’s in it for you**: - Employee benefit card offering discounted rates in Accor worldwide - Learning...
-
Assistant Manager- Mövenpick Wellington
16 hours ago
Wellington City, New Zealand Mövenpick Wellington Full time**Assistant Manager** Inspiring and engaging. As Assistant Manager, you will show your leadership and interpersonal strengths to maximize the Rooms Operations, and ensure an exceptional guest journey. We are looking for a Assistant Manager to come join our small and dedicated team. If you love working in hospitality, and you’re looking for your next...
-
Food and Beverage Attendant
16 hours ago
Wellington City, New Zealand Mövenpick Wellington Full time**Key Duties** - Perform the tasks of order taking and maximise sales opportunities through knowledge of product and suggestive selling. Ensure accuracy by repeating order(s) to the guests. - Ensure that dockets are written clearly and correctly so the cashier and kitchen can fulfil their duties effectively. - Deliver orders promptly to the kitchen...
-
Receptionist - Ibis Wellington
7 months ago
Wellington City, New Zealand IBIS Full time**Company Description** Accor Wellington represents a portfolio of leading hotels including Sofitel, Mövenpick, Novotel and Ibis Hotels. Joining Accor provides a number of opportunities across all of our Wellington properties! First impressions are everything! As a Receptionist, you will take care of the guests from the moment they arrive through to their...
-
Receptionist - Ibis Wellington
6 months ago
Wellington City, New Zealand Ibis Wellington Full time**Receptionist** First impressions are everything! As a Receptionist, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. Reporting to the Front Office Manager/Assistant Manager, you will be assisting guests upon arrival, ensuring the smooth check in and check out, and...
-
Receptionist - Ibis Wellington
7 months ago
Wellington City, New Zealand Ibis Wellington Full time**Receptionist** First impressions are everything! As a Receptionist, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. Reporting to the Front Office Manager/Assistant Manager, you will be assisting guests upon arrival, ensuring the smooth check in and check out, and...
-
Receptionist - Ibis Wellington
2 days ago
Wellington City, New Zealand Ibis Wellington Full time**Receptionist** First impressions are everything! As a Receptionist, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. Reporting to the Front Office Manager/Assistant Manager, you will be assisting guests upon arrival, ensuring the smooth check in and check out, and...
-
Receptionist / Senior Receptionist
6 months ago
Wellington City, New Zealand Microtel by Wyndham Wellington Full timeJoin Our Team at Marsden Services Limited! Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced hospitality environment? If so, we have an exciting opportunity for you! We are currently seeking a dedicated Receptionist / Senior Hotel Receptionist to lead our front office team and ensure a memorable stay for...
-
Reservations Manager
4 days ago
Wellington City, New Zealand Accor Wellington Full time**Reservations Manager - Accor Wellington** **_Sofitel, Mövenpick, Novotel & Ibis!_** You are the beginning of an exceptional guest experience. This is an exciting opportunity within the Accor hotels in Wellington, the role will see the individual working over multiple properties, brands and star ratings, Monday - Friday including some Saturday shifts....
-
Night Receptionist
16 hours ago
Wellington City, New Zealand Ramada Suites Wellington Full timeRamada Hotel Wellington & Microtel by Wyndham Wellington are looking for a night receptionist. Experience will look into preferably however we are happy to train someone with right attitute. You will have a real passion for hospitality, preferably with previous hotel experience, and you interact well within a team environment. If you love guest service and...
-
Multi Hotel Revenue Analyst
6 months ago
Wellington City, New Zealand Mövenpick Hotel Wellington Full timeCompany Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...