Senior Clinic Administrator

2 months ago

Auckland City, New Zealand University of Auckland Full time

**Company Description** Waipapa Taumata Rau | The University of Auckland**

The University of Auckland is New Zealand’s leading University. With over 6000 academic and professional staff supporting over 46,000 students, we are one of NZ’s largest employers. We have eight academic faculties and 11 service divisions creating a diverse, dynamic and complex organisational culture that demands excellence.

Our lecturers and health researchers are regarded as experts in their fields, frequently directing global research projects designed to better the lives of New Zealanders and the world, and in turn passing this knowledge on to our students.

**Te Whiwhinga mahi | The opportunity**

We are seeking an enthusiastic Senior Clinic Administrator and Clinic Administrator supporting the University of Auckland Optometry Clinic within the Faculty of Medical and Health Sciences.

You will play a vital role in the clinical service operations for our student-led teaching clinics. This role will be responsible for the patient support, administration, reception and daily tasks associated with running our busy and diverse clinic administration. Providing support to our Optometry clinic, you will enjoy a variety of task, diverse patient demographic and a unique environment providing clinical services to patients while supporting the student achieve their clinical competencies required for course completion.

In essence, we help the allied health workforce train and develop to become the healthcare workforce of the future

**Key responsibilities include**
- Front of house/ reception responsibilities.
- Liaising with patients to provide information on our services.
- Appointments scheduling and diary maintenance for all our user groups.
- Invoice and payment collection from patients.
- Processing external claims
- Processing Healthlink referrals to Te Whatu Ora and other external agencies
- Adhering to patient confidentiality protocols and requirements.
- Ensuring appropriate consenting and documentation is obtained prior to service delivery.
- Supporting clinical groups to maintain and distribute clinical correspondence.
- Maintaining Health and Safety standards as per University and legislative requirements.

These are **fulltime** (**37.5 hours per week**), **permanent** positions. The salary range for both roles is between $50,700- $63,900 dependent on skills and experience.

For more detailed information, please refer to the position description.

**He kōrero mōu | About you**

You will have experience in managing a busy administration/reception/customer-facing role. Plus:

- You preferably will have experience in the health sector.
- You will have experience with processing financial transactions.
- You will have experience with patient management systems or similar.
- You will have experience in managing multiply Optometry services
- You will have proficient use of Microsoft office suite of programs.
- You will have a confident, clear phone manner.

**Ngā āhuatanga kei a mātou | What we offer**

The University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities.

The University is committed to providing an excellent working environment through:

- Flexible employment practices (including working from home, flexible hours)
- Up to 6.75% company superannuation scheme
- A competitive salary with five weeks’ annual leave

In addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare, and a number of other discounts on internal and external services.

For more information, please visit Staff Benefits.

**Me pēhea te tuku tono | How to apply**
Applications must be submitted online, by the closing date of **18 November 2024 **to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above.

**Additional Information**

**_
Equity_

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