Delivery Lead

7 months ago

Wellington City, New Zealand Silverstripe Full time

Are you a dedicated and passionate Delivery Lead looking for the next challenge in your career? We have an awesome opportunity for you to join our Wellington team and project manage a number of exciting and challenging client projects.

At Silverstripe, we create compelling experiences for people online using creativity, collaboration, and innovation. Making the complex simple in the digital world doesn’t just involve tech—it involves teams filled with determined people working to improve the lives of those around them.

Our experienced Delivery Leads are highly skilled at balancing the needs of our clients and our talented delivery squads, while keeping our company values top-of-mind, to ensure a fantastic customer experience.

An important part of this role is people management, and as such you will be able to work collaboratively with your direct reports to set meaningful goals and objectives.

**What will I be doing?**
- Providing project management support so that clients have visibility of their budgets, risks and schedules
- Become the people leader of an established delivery squad of Agile web developers, optimising their processes to help them do their best work and be client focused
- Interfacing and collaborating with our clients on a daily basis
- Supporting the Strategy and Delivery teams in the creation of proposals and statements of work for new business opportunities
- Onboarding and managing exciting new projects with our clients, designers and developers
- Facilitating the Scrum process or other Agile methodologies as required
- Facilitating planning, daily stand-ups, reviews and retrospectives
- Working alongside other Delivery Leads and the wider leadership team to continually identify and implement organisation-wide process improvements.

**Requirements**:
**We’re looking for people who are**:

- Self-driven to ensure that projects are completed on time, within budget and to a high degree of client satisfaction
- Adaptable and pragmatic, with the ability to make difficult decisions
- Able to retain a view of the big picture while paying attention to detail
- Proven leaders; both of people and projects
- Exceptional communicators, both oral and written, with clients, developers, designers, sales people, and business owners alike.

**What will I need to be successful?**
- Vendor or agency experience is essential
- At least 3 years of project management experience, with at least 1 year being in the web/digital industry
- A proven Agile track record, preferably using Scrum and Kanban, with at least 3 years’ experience successfully owning and delivering multiple projects simultaneously
- Success in leading diverse teams and projects, both new and existing
- Experience managing budget and technical teams
- Ability to successfully manage the delivery/build of multiple projects at the same time
- Proven and demonstrable commercial and client-facing experience
- Strong focus at all times on clients’ business needs, user goals, and overall quality.

**Benefits**

At Silverstripe we're passionate about creating an inclusive workplace that promotes and values diversity. Our DEI employee led network (‘All Stripes’) work together to improve current practices to ensure our people feel valued and included.

We actively foster a culture that supports our core values of Camaraderie, Care and Curiosity. Our culture sets us apart — it’s a key reason that brings people to Silverstripe and keeps them here. Having fully stocked drinks and food cabinets encourage our Silverstripers to kōrero (talk) over kai (food) and kawhe (coffee) You will get the chance to discover how great our people (and chat) are through our regular Lunch and Learns. Oh did we mention Innovation Week? Well, that’s something you do not want to miss out on We're also keen advocates of flexible working and supporting our people to find the right balance.

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