Qt Auckland
6 months ago
Front Office | Listed 24 January
QT Auckland - Reservations Agent
Location
- New ZealandWork type
- Full timeBrand
- QT- About EVT- When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day.- About QT- A collection of 10 hotels and resorts spanning Australia and New Zealand, each QT is linked by our signature service and commitment to quirk. And our people? With personalities as unique and extraordinary as each property, individuality is more than encouraged. What will you bring to the mix?- About QT Auckland- In the beating heart of Viaduct Harbour, QT Auckland is your place to shine. From Esther to Rooftop at QT, splashy event venues and all 150 rooms in between, it’s always abuzz with activity. If you love shaking things up while providing superb service, we’d love to hear how you’d make your mark.- About the role- Reporting to our Reservations Manager, you will work in the smooth and effective operation of the Reservations department at QT Auckland to assist in growing revenue for the business whilst achieving positive guest feedback.- Key Responsibilities:
- Be fully conversant with the overall rate structure, including all promotions, packages and special offers within the hotel in order to maximize sales.
- Manage the Reservations PMS, ensuring allotments, events dates, packages are loaded correctly.
- To enthusiastically contribute to the hotel profitability through upselling and utilisation of the workings of yield management.
- Work with front desk when required - stepping in to help out when required
- Benefits & perks- At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot.- Incredible team member discounts from your first day on-the-job.
- 50% off stays at EVT hotels - Rydges, QT, Atura, and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Awesome winter and summer savings and discounts at Thredbo.
- Rapid career growth opportunities through our EVT network.
- Local community involvement, volunteering and charitable giving.
- Australia and NZ’s largest and most diverse experiences company.
- Skills & experience- Excellent knowledge of Opera PMS system.
- Excellent leadership skills.
- Previous experience in a similar role.
- A passion for creating memorable guest experiences and the ability to think on your feet- Upload Your Resume- I agree to the terms and conditions
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