Travel Consultant

5 days ago


New Zealand Kothiwala Brothers Limited Full time

As a leading travel agency in Auckland, we are searching for person who has a proven track record in selling travel products including
- Air Tickets
- Flight + hotel packages
- Land only packages
- Travel insurance

We are looking for a person who has worked in this dynamic travel industry with following pre-requisites
- Relevant work experience
- Knowledge of Amadeus / Galileo (Basic)
- Must have good communication skills
- Experience working towards and achieving sales targets
- A passion for customer service
- Comprehensive computer skills and the ability to confidently learn new computer systems
- Youre ambitious, highly motivated and an efficient organiser
- You have exceptional attention to detail and love problem solving

**RESPONSIBILITIES**
- Schedule and coordinate meetings, appointments, and travel arrangements for corporate companies
- Train assistants to ensure attention to detail and adherence to company policy
- Maintain utmost discretion when dealing with sensitive topics
- Manage travel and expense reports for team members
- Employ and maintain operational excellence to drive client satisfaction, raise the company revenue, and retain skillful employees.
- Track and drive the performance of the team by guiding them to achieve consistent profit on a monthly and yearly basis.
- Observe the financial performance of all the accounts managed by the team to ensure sustaining and raising the profit margins.
- Retain and develop the client accounts as well as classify the potential incremental business opportunities to accomplish the set volume, margins, and revenues.
- Minimize the risk of customer defaults by coordinating with the finance department and thereupon achieve profitability for the branch.
- Observe the working practices of the team and assist the members on issues regarding operations, itinerary, reservations, confirmations, hotels, visa, insurance, and FOREX.
- Ensure that the team uses the overall Airlines Corporate deals, promote the priority, and perform the cross-selling with the carriers and hotels.
- Deal with Global Clients
- Navigate through the Airline Central Reservation System for Ticketing, Billing
- Service Level Agreement Management
- Client Servicing

This is a sales driven role, so people who loves sales and thrive in competitive environment will be much suitable for this role. If you think you have got what it takes be a star in this role, we are waiting to meet you.



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