Field Support Engineer

5 hours ago


Upper Riccarton, New Zealand Robert Half Full time

**The Company**

An Australia / New Zealand wide name in manufacturing, this organisation is looking for a motivated and experienced Field Services Engineer to join them for a 5 week leave cover. This will be supporting their manufacturing plants, corporate offices and distribution centres to ensure there is no drop in service levels provided.

**The Role**

Your support will come from the rest of your team and your manager. You will be the sole Field services engineer in Christchurch, however you can utilise the support of your team located in Auckland (2) and Wellington (1) alongside your manager.

Key Tasks:

- Conduct appropriate investigation to determine root cause of issue and/or user requirements.
- Proactively engage with users to elicit feedback and updates on any potential issues'
- Maintain backups and restores of critical systems and ensure off-site data storage.
- Adhere to the standard operation procedures to ensure high availability of all IT systems.
- Maintain the IT Service Continuity environment by updating the policies and procedures in case of emergency.
- Assist with the maintenance of anti-virus on servers and workstations.
- Improve and maintain audit and compliance scores.

**Skills & Experience**
- Experience within a similar role previously
- Experience with Microsoft AD/AAD, SCCM, InTune for MDM
- Working knowledge of working within a hybrid cloud/on-prem environment
- Avanti Service Manager (or similar)
- Excellent communication skills

***

**How to apply**

Please send your resume in **Microsoft Word** format or for further information, contact Camilla Aldrich or Tusca Howes in our Auckland office on** 09-915-6700.**

**Job Reference No: 06900-0012675895



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