Senior Product Manager
6 months ago
Serko is an NZX50, global business travel and expense company, with our Headquarters based in Parnell, Auckland. As the 2020 HI-Tech Company of the Year, we're a SaaS that is diverse, close-knit group where everyone's opinion matters. We’re already the established leader in Australasia and revolutionizing the way people do business travel in the USA and Europe - and we’re growing
Our purpose is to "**Bring People Together**", coupled with a vision to "**Create a Connected, Frictionless Travel Experience**". While the world of business travel is changing, we’re preparing companies for this with intelligent technology that helps them ensure the continued safety and wellbeing of their travelers.
**Requirements**:
As a Product Manager, you will be responsible for setting our vision and strategy of existing product area and help develop new ones based on a big-picture vision.
Your unique blend of business and technical-savvy, courage to dive into key strategic initiative and eye for details will enable Serko to deliver compelling products and services that solve real problems for our customers.
**What you will be doing**
- Defining a prioritized roadmap for a specific product area based on the input from market, key customers and stakeholders.
- Building relationships with key stakeholders and update them appropriately on product vision, strategy, releases and roadmaps
- Working closely with Head of Product to write business cases or narrative of a product area for product opportunity and investment justification
- Engaging with clients to understand market requirements
- Working closely with sales and marketing to create demand for the product and ensure that sales are properly equipped to sell the product and assist the go-to-market strategy
- Reviewing and publishing metrics for own product area
- Working autonomously through the backlog while making sure that features get delivered quickly and efficiently
- Mentoring and coach other product team members
**What you will bring**
- Experience mentoring and coaching team members
- Experience defining strategic priorities, helping others relate to and align with it and setting product vision and strategy
- Product Management experience and an extensive toolbox of modern product discovery practices to draw upon
- Experience using a range of metrics to monitor the success and health of products and services
- Proven experience of making evidence-based decisions
- Experienced in turning customer needs/pain points/desires into opportunities, and connect teams closer with customers (and not just be a proxy for them)
- Excellent stakeholder management skills and experience building meaningful, collaborative relationships across all levels of the business
- Strong facilitation and improvisation skills, with the ability to conduct effective workshops and meetings
- Strong verbal and written communication skills
- Experience advocating for a product or service with customers and stakeholders
- Experience fostering an open and collaborative environment
**Benefits**
It's important to us that our people can bring their whole selves to work. Join our team and we have the following on offer for you
- A competitive base salary and opportunity to take part in our employee incentive share scheme, kiwisaver (or global equivalent) and life insurance
- Flexible and hybrid working arrangements, where you get to choose how to best structure your day and week so you can be at your best
- A focus on both wellbeing and doing, including:
- Wellbeing & volunteer days, focused meeting free time
- Discounted Southern Cross health insurance (NZ), free flu shots, and access to a confidential support, guidance and counselling service
- Enhanced parental leave including
- 20 weeks on full pay for the primary caregiver
- Three weeks paid Partner Leave
- Support for the Primary Caregiver transitioning back to work after leave - work 3 days and paid 5 days for the first month back to work
- Access to travel industry discounts
**How to Apply***:
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