Senior Product Manager

6 months ago

Auckland City, New Zealand Actionstep Full time

Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team. Headquartered in Auckland, New Zealand, with team members in the United Kingdom, United States, and Australia, we are dedicated to helping thousands of lawyers worldwide run highly successful legal practices.

As the Senior Product Manager, you will maintain assigned products, manage ongoing product planning, requirements, development of new features, functionality and integrations. The role is ultimately tasked with the delivery of unique value-based products based on customer insights.

You will also take responsibility for the creation of a product vision and strategy, product governance and senior stakeholder communication.

This is a great opportunity for someone with exceptional drive and initiative to join our dynamic team.

**What You Will Do**:

- Build and launch successful products in a SaaS B2B software company, working directly with and influencing/inspiring enterprise customers, and serving multiple user and business personas.
- Own the delivery of the strategic product direction based on clear commercial rationale and robust insights.
- Coordinate feature launches, including orchestrating testing, documentation, training rollout sequencing, customer communication, and adoption measurement.
- Generate, gather, and organize ideas for features and improvements for the product, prioritize feature requests, and maintain part of the roadmap.
- Design product enhancements and communicate designs orally, through diagrams, and through appropriate product artifacts.

**Who You Are**:
**Leader**: You are able to inspire and motivate cross-functional teams, providing clear direction and guidance while fostering collaboration and innovation.

**Strategic Thinker**: You have the ability to think strategically, identifying market opportunities, setting product vision, and developing long-term roadmaps aligned with business objectives.

**Adaptable**: You are flexible and adaptable, able to pivot quickly in response to market shifts, customer feedback, or changing priorities.

**Empathetic**: You understand that the needs and pain points of users is crucial for creating successful products and you are able to put yourself in the shoes of the customer and advocate for their interests throughout the product development process.

**Communicator**: You have strong communication skills to effectively convey ideas, align stakeholders, and collaborate with cross-functional teams.

**Requirements**:
**What you need to know and what will make you successful**
- 5+ years of SaaS product management experience building enterprise products.
- Proven track record of successfully bringing products to market & delivering product features that are aligned with company goals and strategy.
- Expertise in driving product development processes using agile methodologies.
- Experience in product management tools such as Azure DevOps, Product Board, Pendo, Miro
- Strong understanding of user-centered design principles, experience working closely with design and UX teams, and proven ability to create exceptional user experiences.
- Strong track record of driving successful product launches within strict timelines.
- Ability to dig into business or technical problems and find pragmatic solutions.
- Strong project management skills; able to identify needs, break down objectives into key results & initiatives, deliver value continuously with short and long-term initiatives, and move multiple related & unrelated workstreams forward in parallel.
- Suitable National Criminal Check.

**Benefits**

**We offer a fantastic and inspirational working environment**
- Flexible working.
- We are a team, we trust each other and we believe our best work happens when life & work is in good balance.
- Wear what you like to work.
- Take your birthday off.
- Friday afternoon socials and team building events, remote and in person.
- Relaxed and friendly team.
- Fantastic training and development opportunities.

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