Service Technician
4 months ago
We are now looking for a **Service Technician** to join our National Service Centre in Auckland NZ.
Reporting to the Service and Operations Supervisor NZ, you will repair equipment within set turnaround times and achieve quality levels to meet our current business objectives. This role will also involve communicating with both external and internal customers. You will be required to maintain tools and your work environment to the 5S principles. The role will also involve utilizing SAP and completing weekly reporting.
This role will suit individuals with a strong technical aptitude, experience in electrical repairs and fine detailed technical repair work.
Key responsibilities:
- To provide Endoscope service / repair support for varying levels repairs to customers and assets in line with the skills matrix.
- To provide accurate assessment of Customer Equipment and Olympus Assets sent for repair.
- To carry out scope reprocessing as required - flexible, rigid and peripheral.
- To complete final quality assurance on work of other technicians as required.
- To communicate with the Service Administrator - where customer expectation may differ from assessment findings.
**About Olympus**:
Our purpose at Olympus is to make peoples’ lives healthier, safer and more fulfilling. We do this through innovation. As a technology pioneer, we design and deliver solutions across our Medical division that makes a positive contribution to society.
Our Medical business uses innovative capabilities in medical technology, therapeutic intervention, and precision manufacturing to help healthcare professionals deliver diagnostic, therapeutic, and mínimally invasive procedures to improve clinical outcomes, reduce costs, and enhance the quality of life for patients and their safety.
**Why work at Olympus?**
At Olympus, we are dedicated to fostering a high performing culture, a collaborative environment, and enabling everyone to shine. Our common values of **Patient Focus, Integrity, Innovation, Impact**, and **Empathy** form the foundation of our culture and guide our behaviour, where our people feel like they are making a difference every single day.
Not only will you benefit from a meaningful, rewarding and challenging career, you will have access to a range of benefits:
- A competitive salary package;
- Learning on demand;
- Flexible work arrangements (work from home, flexible hours, purchase additional leave);
- Health and Wellbeing initiatives (Corporate Games, Run 4 Kids, Free Bowel Cancer Screening tests, RUOK Day, and EAP);
- Home office allowance available for eligible roles upon commencement;
- Reward and Recognition Program ‘Shining Stars’;
- Dress for your day;
- Social events (Strategy forums, Annual Awards, and Christmas parties).
**What we are looking for**:
To be considered, you must have experience in fine detailed repairs, including:
- Strong soldering skills and experience
- Binding experience
- Mechanical assembly experience
- Electrical repair experience
- High level of mechanical aptitude
- Experience in fine detail repairs
You will also be committed to delivering a high standard of work and have a continuous improvement mindset.
To set you up for success your initial training will be completed in Melbourne, Australia. This will require flexibility with traveling for periods of up to 1 month at a time.
**In the meantime, follow us on**:
- LinkedIn - Olympus Australia and New Zealand
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