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Field Service Technician

3 months ago

Auckland City, New Zealand Penske Full time

**Field Service Technician**

**The Job**

An opportunity has arisen for a motivated and results driven individual to join our existing field service team in the capacity of Field Service Technician. This role will be based out of our Auckland branch and will report to the Field Service Supervisor. The primary objective of the role will be to conduct service and diagnostic activities across the entire Penske New Zealand product range predominantly within the Upper North Island area. This will include customers in the marine, rail, power gen and heavy equipment industries. This is a full time permanent position typically working 45 hours per week Monday to Friday. Some flexibility is required to work longer hours, along with some travel out of town. A competitive hourly rate and access to a tool of the trade vehicle during work hours form part of the package.

**The Field Service Technician will be responsible for**:

- Completing diverse field service work including the diagnosis, servicing and repair of a range of machinery and equipment within Auckland and Northland regions (there may be the requirement from time to time to travel between our NZ branches and within the Pacific region to complete jobs)
- Fault finding and rectifying all mechanical and electrical issues on our OEM product range
- Repairing, maintaining and servicing our OEM products
- Providing and communicating product assistance to a wide range of customers
- Completing job card and warranty paperwork as per company guidelines
- Assist with the ongoing development and training of other Penske technicians in order to extend their abilities
- Electrical fault finding systems, repairing and maintaining electrical repairs
- Reconditioning, overhauling, assembling and rebuilding diesel engines
- Corrective and planned maintenance on plant within the oil, mining and marine sectors

**About You**

In order to be successful in this role, you will offer:

- Trade Qualification - diesel mechanic / diesel fitter (Level 4 NZQF equivalent)
- A minimum of five years of experience within the heavy transport / plant and machinery / marine or industrial engine industries
- Sound knowledge and experience working with diesel engines; ideally MTU &Detroit, but Cummins and CAT product lines experience also relevant
- An ability to model safe operating practices and adhere to company safety guidelines and expectations
- An ability to understand and grasp technical product information and provide product resolution
- The confidence to develop outstanding relationships with a range of customers, and represent the Penske brand with high levels of professionalism
- A passionate, sociable and engaging personality
- An ability to think differently and be self-motivated to consistently deliver on customer service
- Resilience, determination and high standards of work

**About Penske**:
An iconic brand in both the business and racing worlds, the Penske organisation is a Fortune 500 company with a global presence, with over 50,000 employees. A leader in the New Zealand commercial vehicle, power generation and industrial engine sectors, Penske represents market-leading products such as **_mtu_** & Detroit engines and **MAN and Western Star trucks **across some of the most dynamic on
- and off-highway markets in the country.

**Why choose Team Penske?**

Our Purpose “We deliver powerful solutions through people, products and partnerships to make a difference” captures the reason why we are in business. We know that it is our people who are at the heart of our success and our values of ownership, passion, teamwork, integrity and care define how we do business and the type of people we want on our team. In addition to this, we want to make our employees have everything they need to do a great job; that is why as well as a great work environment, we offer the following benefits:

- Accredited Training & Development Programs;
- Commitment to providing the highest levels of safety, technical and leadership training;
- Competitive Remuneration;
- Reward and Recognition Programs;
- Employee Referral Program - generous employee referral fees;
- Employee Assistance Program;
- Family Friendly Benefits including Paid Parental Leave.

**Be ambitious. We are.**

**Applications Close: 28-AUG-22**

AGENCY APPLICATIONS WILL NOT BE ACCEPTED AT THIS TIME

Applicants for this position should have NZ residency or a valid NZ work visa.