Fixed-term Reservations Agent
5 months ago
**About us**
Here at Holiday Inn Auckland Airport, True Hospitality and exceptional service is what we have to offer to our guests. For being part of our team, we offer you room for you to be you, room for you to grow and room for you to have a sense of belonging.
**Fixed-Term 6 Month Contract (Full Time/Part Time)**
We are currently seeking a focused, talented and driven Fixed-Term Reservations Agent to support the day to day of our reservations team.
As a Reservations Agent, you are responsible to take care of the daily bookings that are coming in, and making sure our guests receive a prompt responses to their queries. This will ensure that they are already enjoying our services even before their arrival.
**Some of your day to day tasks**:
- Complete daily checks to increase accuracy of reservations and to deliver quality experience to guests.
- Routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes.
- Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
- Manage and investigate “no show” reservations, chargeback information and other reservation information where necessary..
**What we need from you**:
- At least 1-2 years of related experience including at least 1 year in the same role
- Opera system knowledge is an advantage
- Strong administrative skills, able to pay attention to details, excellent customer service etiquette
- A true team player attitude towards the team and flexible attitude towards a diverse set of tasks
- Excellent communication skills
- **Valid New Zealand Working Rights**
**Benefits**
- Free staff meals
- Hassle Free staff parking
- Hotel Staff discounts for worldwide properties.
- Strong pipeline of development
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
Travel is a journey. We help make it a joy.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn®️ family. Let’s Go Further Together.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
-
Reservations Sales Agent
3 weeks ago
Auckland, New Zealand Accor Hotels Full timeWhy work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.Job DescriptionWe...
-
Reservations Sales Agent
4 weeks ago
Auckland, New Zealand Accor Hotels Full timeWhy work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.Job DescriptionWe...
-
Reservations Sales Agent
3 weeks ago
Auckland, New Zealand Accor Hotels Full timeWhy work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.Job Description We...
-
Reservations Agent
6 months ago
Auckland City, New Zealand Marriott International, Inc Full time**Job Number** 23207288 **Job Category** Reservations **Location** Four Points by Sheraton Auckland, 396 Queen Street, Auckland, New Zealand, New Zealand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **We Are Here to Stay - Marriott International** Join the #1 leader in hospitality...
-
Reservations Agent
6 months ago
Auckland City, New Zealand SkyCity Entertainment Group Full timeCome join one of Auckland's most iconic brands and truly utilise your hotel and reservations knowledge. In this role you will be part of the action with entertainment being at the core of what you do. At our Auckland site alone, we have employees working across over 20 restaurants and bars, two first class hotels, the Sky Tower, theatre, our world-class...
-
Reservations Agent
6 months ago
Auckland City, New Zealand SkyCity Entertainment Group Full timeCome join one of Auckland's most iconic brands and truly utilise your hotel and reservations knowledge. In this role you will be part of the action with entertainment being at the core of what you do. At our Auckland site alone, we have employees working across over 20 restaurants and bars, two first class hotels, the Sky Tower, theatre, our world-class...
-
Reservations Agent
5 months ago
Auckland City, New Zealand SkyCity Entertainment Group Full timeCome join one of Auckland's most iconic brands and truly utilise your hotel and reservations knowledge. In this role you will be part of the action with entertainment being at the core of what you do. At our Auckland site alone, we have employees working across over 20 restaurants and bars, two first class hotels, the Sky Tower, theatre, our world-class...
-
Reservations Agent
4 weeks ago
Auckland City, New Zealand SkyCity Entertainment Group Full timeCome join one of Auckland's most iconic brands and truly utilise your hotel and reservations knowledge. In this role you will be part of the action with entertainment being at the core of what you do. At our Auckland site alone, we have employees working across over 20 restaurants and bars, three first class hotels, the Sky Tower, theatre, our world-class...
-
Reservations Agent
1 month ago
Auckland City, New Zealand SkyCity Entertainment Group Full timeCome join one of Auckland's most iconic brands and truly utilise your hotel and reservations knowledge. In this role you will be part of the action with entertainment being at the core of what you do. At our Auckland site alone, we have employees working across over 20 restaurants and bars, two first class hotels, the Sky Tower, theatre, our world-class...
-
Fit Reservations Agent
4 weeks ago
Auckland City, New Zealand PULLMAN Full time**Company Description** THE PULLMAN IS YOUR PLAYGROUND** Pullman Auckland is looking for a passionate talker to join us as a Reservations Agent, in a large, busy 5-star hotel environment. You are a true reservations superstar with a natural ability to manage multiple tasks at any given time. You are a positive and a confident individual excited to work as...
-
Guest Service Agent/ Reservations Agent
5 months ago
Auckland City, New Zealand MOVENPICK Full time**Company Description** Located in the heart of the CBD, Mövenpick Auckland is a stunning 207-room Hotel which offers an exceptional location, an exciting Food & Beverage concept and 8 meeting facilities. The hotel will showcase the best of Aotearoa’ s Culture through our restaurant, conference rooms, café and bar. Inspired by the concepts of...
-
Fit Reservations Agent
3 weeks ago
Auckland, New Zealand Pullman Full timeCompany Description THE PULLMAN IS YOUR PLAYGROUND Pullman Auckland is looking for a passionate talker to join us as a Reservations Agent, in a large, busy 5-star hotel environment. You are a true reservations superstar with a natural ability to manage multiple tasks at any given time. You are a positive and confident individual excited to work as part of a...
-
Fit Reservations Agent
3 weeks ago
Auckland, New Zealand Pullman Full timeCompany Description THE PULLMAN IS YOUR PLAYGROUND Pullman Auckland is looking for a passionate talker to join us as a Reservations Agent, in a large, busy 5-star hotel environment. You are a true reservations superstar with a natural ability to manage multiple tasks at any given time. You are a positive and confident individual excited to work as part of a...
-
Fit Reservations Agent
3 weeks ago
Auckland, New Zealand Pullman Full timeCompany DescriptionTHE PULLMAN IS YOUR PLAYGROUND Pullman Auckland is looking for a passionate talker to join us as a Reservations Agent, in a large, busy 5-star hotel environment. You are a true reservations superstar with a natural ability to manage multiple tasks at any given time. You are a positive and confident individual excited to work as part of a...
-
Fit & Groups Reservations Agent
6 months ago
Auckland City, New Zealand PULLMAN Full timeCompany Description Pullman Hotels & Resorts set the new standard in extraordinary global travel and living, delivering a unique experience to today's hyper-connected global nomads. Part of Accor Hotels, Pullman Auckland's sleek interiors emit a warm and friendly vibe, creating an intimate atmosphere whether in the lobby lounge, by the 25 metre heated...
-
Fit & Groups Reservations Agent
2 months ago
Auckland City, New Zealand PULLMAN Full time**Company Description** Pullman Hotels & Resorts set the new standard in extraordinary global travel and living, delivering a unique experience to today's hyper-connected global nomads. Part of Accor Hotels, Pullman Auckland's sleek interiors emit a warm and friendly vibe, creating an intimate atmosphere whether in the lobby lounge, by the 25 metre heated...
-
Reservations Agent
4 weeks ago
Auckland, New Zealand Skycity Full timeCome join one of Auckland's most iconic brands and truly utilise your hotel and reservations knowledge. In this role you will be part of the action with entertainment being at the core of what you do.At our Auckland site alone, we have employees working across over 20 restaurants and bars, two first class hotels, the Sky Tower, theatre, our world-class...
-
Reservations Agent
3 weeks ago
Auckland, New Zealand Skycity Full timeCome join one of Auckland's most iconic brands and truly utilise your hotel and reservations knowledge. In this role you will be part of the action with entertainment being at the core of what you do.At our Auckland site alone, we have employees working across over 20 restaurants and bars, two first class hotels, the Sky Tower, theatre, our world-class...
-
Reservations Agent
3 weeks ago
Auckland, New Zealand Skycity Full timeCome join one of Auckland's most iconic brands and truly utilise your hotel and reservations knowledge. In this role you will be part of the action with entertainment being at the core of what you do. At our Auckland site alone, we have employees working across over 20 restaurants and bars, two first class hotels, the Sky Tower, theatre, our world-class...
-
Reservations Agent
3 weeks ago
Auckland, New Zealand Skycity Full timeCome join one of Auckland's most iconic brands and truly utilise your hotel and reservations knowledge. In this role you will be part of the action with entertainment being at the core of what you do. At our Auckland site alone, we have employees working across over 20 restaurants and bars, two first class hotels, the Sky Tower, theatre, our world-class...
