Reservations Agent

6 days ago


Auckland City, New Zealand SkyCity Entertainment Group Full time

Come join one of Auckland's most iconic brands and truly utilise your hotel and reservations knowledge. In this role you will be part of the action with entertainment being at the core of what you do.

At our Auckland site alone, we have employees working across over 20 restaurants and bars, two first class hotels, the Sky Tower, theatre, our world-class casino and of course all the support services that help run one of New Zealand's most vibrant companies. We also have sites in Queenstown, Hamilton, and Adelaide in which you will become incredibly familiar with.

The **Reservations Agent** role is a great opportunity for someone with hotel or travel reservations experience to join our fast passed evolving team. As a member of the Reservations team, you'll be responsible for handing all reservations for our 4.5- and 5-star hotels, restaurant bookings, and handling general queries about SkyCity NZ and Adelaide.

**The Reservations team operate on a 24/7 basis and this role works the night shift. The hours are 4 nights on, 3 nights off working from 8pm through to 6:30am with 10 hour shifts.**

About you:

- You'll need to have a strong customer service ethic and a first-class telephone manner.
- Previous experience in a hotel/Reservations or sales environment is essential and knowledge of OPERA PMS system required.
- You'll also have superb communication skills and the ability to work in a close-knit team, be enthusiastic and have plenty of energy.
- You are available to work the night shifts.

What's great about working at SkyCity?
- A supportive and diverse company culture
- Work with people who care, are driven and energetic
- $2.50 cooked meals in our staff cafeteria (there's some healthy salads as well)
- Heavily discounted staff car parking and dry cleaning
- Subsidised medical insurance
- Career progression
- Discounts at our outlets

**_ At SkyCity, our career opportunities are as diverse as our workforce. We don't just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We're here to empower you to shine. Our willingness to adapt ensures you can chart your path with us Join us at SkyCity and be extraordinary by being you. _


  • Reservations Agent

    4 weeks ago


    Auckland City, New Zealand Hilton Full time

    A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...

  • Reservations Agent

    6 days ago


    Auckland City, New Zealand Hilton Full time

    A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...

  • Reservations Agent

    2 weeks ago


    Auckland, New Zealand Hilton Full time

    Reservations Agent With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

  • Reservation Agent

    16 hours ago


    Auckland, Auckland, New Zealand Intercontinental Hotels Group Full time

    Role OverviewWe are seeking a skilled Reservation Agent to join our team, providing exceptional guest experiences and ensuring seamless booking processes.Daily ResponsibilitiesProcess individual and group reservations through various channels, including phone, email, and online booking systems.Provide detailed information about hotel rooms, rates, packages,...

  • Reservations Agent

    2 weeks ago


    Auckland City, New Zealand SkyCity Entertainment Group Full time

    Come join one of Auckland's most iconic brands and truly utilise your hotel and reservations knowledge. In this role you will be part of the action with entertainment being at the core of what you do. At our Auckland site alone, we have employees working across over 20 restaurants and bars, two first class hotels, the Sky Tower, theatre, our world-class...

  • Reservations Agent

    5 days ago


    Auckland City, New Zealand SkyCity Entertainment Group Full time

    Come join one of Auckland's most iconic brands and truly utilise your hotel and reservations knowledge. In this role you will be part of the action with entertainment being at the core of what you do. At our Auckland site alone, we have employees working across over 20 restaurants and bars, two first class hotels, the Sky Tower, theatre, our world-class...

  • Reservations Agent

    3 weeks ago


    Auckland City, New Zealand SKYCITY Full time

    Are you someone looking for a fast-paced exciting role where no day is the same? Come join one of Auckland's most iconic brands and truly utilise your hotel and reservations knowledge. In this role you will be part of the action with entertainment being at the core of what you do. At our Auckland site alone, we have employees working across over 20...

  • Reservations Agent

    3 weeks ago


    Auckland City, New Zealand SkyCity Entertainment Group Full time

    **E pā ana ki a SkyCity | About SkyCity** Come join one of Auckland's most iconic brands and truly utilise your hotel and reservations knowledge. In this role you will be part of the action with entertainment being at the core of what you do. At our Auckland site alone, we have employees working across over 20 restaurants and bars, two first class hotels,...

  • Reservations Agent

    4 weeks ago


    Auckland City, New Zealand SkyCity Entertainment Group Full time

    Come join one of Auckland's most iconic brands and truly utilise your hotel and reservations knowledge. In this role you will be part of the action with entertainment being at the core of what you do. At our Auckland site alone, we have employees working across over 20 restaurants and bars, three first class hotels, the Sky Tower, theatre, our world-class...

  • Reservations Agent

    7 days ago


    Auckland City, New Zealand SkyCity Entertainment Group Full time

    Come join one of Auckland's most iconic brands and truly utilise your hotel and reservations knowledge. In this role you will be part of the action with entertainment being at the core of what you do. At our Auckland site alone, we have employees working across over 20 restaurants and bars, two first class hotels, the Sky Tower, theatre, our world-class...


  • Auckland City, New Zealand MOVENPICK Full time

    **Company Description** Located in the heart of the CBD, Mövenpick Auckland is a stunning 207-room Hotel which offers an exceptional location, an exciting Food & Beverage concept and 8 meeting facilities. The hotel will showcase the best of Aotearoa’ s Culture through our restaurant, conference rooms, café and bar. Inspired by the concepts of...

  • Reservations Agent

    7 days ago


    Auckland City, New Zealand Stamford Hotels & Resorts Full time

    **Job No**: SPAK29922 **Location**: Auckland About Stamford Hotels and Resorts... Stamford is one of the largest owner/operator of premium quality hotels in Australia and New Zealand. The group operates a hotel portfolio with nearly 1800 rooms, 1000 employees, and residential assets. At Stamford Hotels and Resorts, we understand that our people are our...


  • Auckland City, New Zealand PULLMAN Full time

    Company Description Pullman Hotels & Resorts set the new standard in extraordinary global travel and living, delivering a unique experience to today's hyper-connected global nomads. Part of Accor Hotels, Pullman Auckland's sleek interiors emit a warm and friendly vibe, creating an intimate atmosphere whether in the lobby lounge, by the 25 metre heated...


  • Auckland City, New Zealand PULLMAN Full time

    **Company Description** Pullman Hotels & Resorts set the new standard in extraordinary global travel and living, delivering a unique experience to today's hyper-connected global nomads. Part of Accor Hotels, Pullman Auckland's sleek interiors emit a warm and friendly vibe, creating an intimate atmosphere whether in the lobby lounge, by the 25 metre heated...


  • Auckland City, New Zealand Pullman Kuching Full time

    Company Description Novotel & Ibis Auckland Ellerslie Hotel combines the best of both worlds, close to the city but just far enough out that you are removed from the bustle of the CBD. A 5 minute drive takes you in to Cornwall Park and we are easily accessible to the motorway no matter what direction you are heading. Our bustling property hosts a variety of...


  • Auckland City, New Zealand Naumi Australia Full time

    **Description**: We are searching for Reservation gurus to join Naumi Hotels in our Central Reservations hub, based at Naumi Auckland Airport. Reporting to the Group Reservations Manager, the Central Reservation Agent is vital in promoting our Naumi properties across New Zealand, Australia and Singapore to local and foreign guests. **Some of what you will...

  • Reservations Agent

    7 days ago


    Auckland City, New Zealand SKYCITY Full time

    Are you someone looking for a fast-paced exciting role where no day is the same? Come join one of Auckland's most iconic brands and truly utilise your hotel and reservations knowledge. In this role you will be part of the action with entertainment being at the core of what you do. At our Auckland site alone, we have employees working across over 20...

  • Reservations Agent

    4 weeks ago


    Auckland City, New Zealand SKYCITY Full time

    Are you someone looking for a fast-paced exciting role where no day is the same? Come join one of Auckland's most iconic brands and truly utilise your hotel and reservations knowledge. In this role you will be part of the action with entertainment being at the core of what you do. At our Auckland site alone, we have employees working across over 20...

  • Reservations Agent

    4 weeks ago


    Wellington City, New Zealand Accor HQ Full time

    **Reservations Agent** This is an exciting opportunity within the Accor hotels in Wellington, the role will see the individual working over multiple properties, brands and star ratings, Monday - Friday including some Saturday shifts. Reporting to the Reservations Manager and based at Ibis Wellington but working for the four Wellington hotels, Responsible...

  • Reservations Agent

    3 weeks ago


    Wellington City, New Zealand Accor Wellington Full time

    **Reservations Agent** This is an exciting opportunity within the Accor hotels in Wellington, the role will see the individual working over multiple properties, brands and star ratings, Monday - Friday including some Saturday shifts. Reporting to the Reservations Manager and based at Ibis Wellington but working for the four Wellington hotels, Responsible...