Reservations Agent

6 months ago


Auckland City, New Zealand SkyCity Entertainment Group Full time

Come join one of Auckland's most iconic brands and truly utilise your hotel and reservations knowledge. In this role you will be part of the action with entertainment being at the core of what you do.

At our Auckland site alone, we have employees working across over 20 restaurants and bars, two first class hotels, the Sky Tower, theatre, our world-class casino and of course all the support services that help run one of New Zealand's most vibrant companies. We also have sites in Queenstown, Hamilton, and Adelaide in which you will become incredibly familiar with.

The **Reservations Agent role** is a great opportunity for someone with hotel or travel reservations experience to join our fast passed evolving team. As a member of the Reservations team, you'll be responsible for handing all reservations for our 4.5- and 5-star hotels, restaurant bookings, and handling general queries about SkyCity NZ and Adelaide.

**The Reservations team operate on a 24/7 rostered basis and as such we are looking for someone with flexibility who can work across various shifts, which also include night shifts.**
**x2 full time positions available.**

About you:

- You'll need to have a strong customer service ethic and a first-class telephone manner.
- Previous experience in a hotel/Reservations or sales environment is essential and knowledge of OPERA PMS system required.
- You'll also have superb communication skills and the ability to work in a close-knit team, be enthusiastic and have plenty of energy.
- You will be flexible to work on a 24/7 rostered basis.

What's great about working at SkyCity?
- A supportive and diverse company culture
- Work with people who care, are driven and energetic
- $2.50 cooked meals in our staff cafeteria (there's some healthy salads as well)
- Heavily discounted staff car parking and dry cleaning
- Subsidised medical insurance
- Career progression
- Discounts at our outlets

**_ At SkyCity, our career opportunities are as diverse as our workforce. We don't just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We're here to empower you to shine. Our willingness to adapt ensures you can chart your path with us Join us at SkyCity and be extraordinary by being you. _


  • Reservations Agent

    6 months ago


    Auckland City, New Zealand SkyCity Entertainment Group Full time

    Come join one of Auckland's most iconic brands and truly utilise your hotel and reservations knowledge. In this role you will be part of the action with entertainment being at the core of what you do. At our Auckland site alone, we have employees working across over 20 restaurants and bars, two first class hotels, the Sky Tower, theatre, our world-class...

  • Reservations Agent

    5 months ago


    Auckland City, New Zealand SkyCity Entertainment Group Full time

    Come join one of Auckland's most iconic brands and truly utilise your hotel and reservations knowledge. In this role you will be part of the action with entertainment being at the core of what you do. At our Auckland site alone, we have employees working across over 20 restaurants and bars, two first class hotels, the Sky Tower, theatre, our world-class...

  • Reservations Agent

    4 weeks ago


    Auckland City, New Zealand SkyCity Entertainment Group Full time

    Come join one of Auckland's most iconic brands and truly utilise your hotel and reservations knowledge. In this role you will be part of the action with entertainment being at the core of what you do. At our Auckland site alone, we have employees working across over 20 restaurants and bars, three first class hotels, the Sky Tower, theatre, our world-class...

  • Reservations Agent

    1 month ago


    Auckland City, New Zealand SkyCity Entertainment Group Full time

    Come join one of Auckland's most iconic brands and truly utilise your hotel and reservations knowledge. In this role you will be part of the action with entertainment being at the core of what you do. At our Auckland site alone, we have employees working across over 20 restaurants and bars, two first class hotels, the Sky Tower, theatre, our world-class...


  • Auckland City, New Zealand PULLMAN Full time

    **Company Description** THE PULLMAN IS YOUR PLAYGROUND** Pullman Auckland is looking for a passionate talker to join us as a Reservations Agent, in a large, busy 5-star hotel environment. You are a true reservations superstar with a natural ability to manage multiple tasks at any given time. You are a positive and a confident individual excited to work as...


  • Auckland City, New Zealand MOVENPICK Full time

    **Company Description** Located in the heart of the CBD, Mövenpick Auckland is a stunning 207-room Hotel which offers an exceptional location, an exciting Food & Beverage concept and 8 meeting facilities. The hotel will showcase the best of Aotearoa’ s Culture through our restaurant, conference rooms, café and bar. Inspired by the concepts of...

  • Reservations Agent

    6 months ago


    Auckland City, New Zealand Marriott International, Inc Full time

    **Job Number** 23207288 **Job Category** Reservations **Location** Four Points by Sheraton Auckland, 396 Queen Street, Auckland, New Zealand, New Zealand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **We Are Here to Stay - Marriott International** Join the #1 leader in hospitality...


  • Auckland, New Zealand Pullman Full time

    Company Description THE PULLMAN IS YOUR PLAYGROUND Pullman Auckland is looking for a passionate talker to join us as a Reservations Agent, in a large, busy 5-star hotel environment. You are a true reservations superstar with a natural ability to manage multiple tasks at any given time. You are a positive and confident individual excited to work as part of a...


  • Auckland, New Zealand Pullman Full time

    Company Description THE PULLMAN IS YOUR PLAYGROUND Pullman Auckland is looking for a passionate talker to join us as a Reservations Agent, in a large, busy 5-star hotel environment. You are a true reservations superstar with a natural ability to manage multiple tasks at any given time. You are a positive and confident individual excited to work as part of a...


  • Auckland, New Zealand Accor Hotels Full time

    Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.Job DescriptionWe...


  • Auckland, New Zealand Accor Hotels Full time

    Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.Job DescriptionWe...


  • Auckland, New Zealand Accor Hotels Full time

    Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.Job Description We...


  • Auckland, New Zealand Pullman Full time

    Company DescriptionTHE PULLMAN IS YOUR PLAYGROUND Pullman Auckland is looking for a passionate talker to join us as a Reservations Agent, in a large, busy 5-star hotel environment. You are a true reservations superstar with a natural ability to manage multiple tasks at any given time. You are a positive and confident individual excited to work as part of a...


  • Auckland City, New Zealand PULLMAN Full time

    Company Description Pullman Hotels & Resorts set the new standard in extraordinary global travel and living, delivering a unique experience to today's hyper-connected global nomads. Part of Accor Hotels, Pullman Auckland's sleek interiors emit a warm and friendly vibe, creating an intimate atmosphere whether in the lobby lounge, by the 25 metre heated...


  • Auckland City, New Zealand PULLMAN Full time

    **Company Description** Pullman Hotels & Resorts set the new standard in extraordinary global travel and living, delivering a unique experience to today's hyper-connected global nomads. Part of Accor Hotels, Pullman Auckland's sleek interiors emit a warm and friendly vibe, creating an intimate atmosphere whether in the lobby lounge, by the 25 metre heated...

  • Reservations Agent

    4 weeks ago


    Auckland, New Zealand Skycity Full time

    Come join one of Auckland's most iconic brands and truly utilise your hotel and reservations knowledge. In this role you will be part of the action with entertainment being at the core of what you do.At our Auckland site alone, we have employees working across over 20 restaurants and bars, two first class hotels, the Sky Tower, theatre, our world-class...

  • Reservations Agent

    3 weeks ago


    Auckland, New Zealand Skycity Full time

    Come join one of Auckland's most iconic brands and truly utilise your hotel and reservations knowledge. In this role you will be part of the action with entertainment being at the core of what you do.At our Auckland site alone, we have employees working across over 20 restaurants and bars, two first class hotels, the Sky Tower, theatre, our world-class...

  • Reservations Agent

    3 weeks ago


    Auckland, New Zealand Skycity Full time

    Come join one of Auckland's most iconic brands and truly utilise your hotel and reservations knowledge. In this role you will be part of the action with entertainment being at the core of what you do. At our Auckland site alone, we have employees working across over 20 restaurants and bars, two first class hotels, the Sky Tower, theatre, our world-class...

  • Reservations Agent

    3 weeks ago


    Auckland, New Zealand Skycity Full time

    Come join one of Auckland's most iconic brands and truly utilise your hotel and reservations knowledge. In this role you will be part of the action with entertainment being at the core of what you do. At our Auckland site alone, we have employees working across over 20 restaurants and bars, two first class hotels, the Sky Tower, theatre, our world-class...

  • En - Reservation Agent

    6 months ago


    Auckland City, New Zealand Pullman Kuching Full time

    Company Description Novotel & Ibis Auckland Ellerslie Hotel combines the best of both worlds, close to the city but just far enough out that you are removed from the bustle of the CBD. A 5 minute drive takes you in to Cornwall Park and we are easily accessible to the motorway no matter what direction you are heading. Our bustling property hosts a variety of...