Mail and Customer Service Officer
7 months ago
Mail and Customer Service Representative
- Showcase your problem-solving skills
- Customer service role where you can make a positive impact
- 2 shifts available, both 20 hours per week
The New Zealand Post Group is well known around New Zealand for providing a vital service to all ourvalued customers - we are committed to proactively responding to customer need and continually improving service delivery alongside achieving better outcomes for our staff.
Based at the Box Lobby at 67 Cahsel Street, we are looking for a Mail and Customer Service Representative to deliver an exceptional level of customer service as you deal with inquiries, requests or complaints from customers at our front counters and box lobby's. You'll also carry out administrative support work to support these key areas. Each day is busy and varied and will see you developing your problem-solving skills.
The needs of our customers are ever-changing and happening faster every day - our team needs to be one step ahead of these changes and act quickly.
What can we offer you?
- A choice of 2 shifts, Morning (4.45am - 8.45am) or Afternoon (1.30pm - 5.30pm) Monday to Friday
- $25.30 per hour base rate
- Learning and development opportunities to help support your career development
- A value's driven organisation that supports and respects its employees
- Onsite parking, kitchen and safe and secure work environment
- A stable, profitable and government owned agency who isn't going anywhere
**What we need from you**:
- Be available to work
- Problem solving skills - someone who can think on the fly and find the best outcomes
- Administration and data entry skills
At New Zealand Post, we know what values we hold and the exciting direction we are taking our business. Alongside the opportunity to work with an outstanding team, our permanent employees enjoy a wide variety of benefits including:
- Access to discounted health insurance plans for you and your family
- Special rates on fantastic holiday home accommodation around New Zealand
- Reduced banking service fees, rates and packages through our partners
- Full use of a Wellness portal to help you lead a long, happy and healthy lifestyle
- An Employee Assistance programme to support you when you need it
For more information about careers at New Zealand Post visit jobs.nzpost.co.nz
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