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Customer Service

4 months ago

Whangarei, New Zealand Avis Budget Group Full time

If you have exceptional customer service skills and aren't afraid of rolling up your sleeves to do some hard work - we have a full-time role working 40 hours per week available.
- **Full-time, permanent position available**
- **Whangarei Airport based**
- **Supportive, friendly, and caring culture**
- **Entry level position with training provided**
- **Big international company with opportunity to move internally**

**About the Role**

As a Rental Operations Agents to be the face of our business From our customer counter you will greet and interact with customers, market products and services and complete rental transactions, contracts and bookings.

To ensure our customers always get the best experience, you will also be required to inspect vehicles for damages and assist with the cleaning of our vehicles from time to time.

**What we are looking for**:

- Full, clean, valid class 1 driver’s licence is essential for this role
- Previous experience within retail, hospitality, customer service or similar roles
- Ability to work in a fast-paced environment while delivery exceptional customer service
- Comfortable learning and using various computer systems to accurately input rental information (training will be provided)
- Ability to follow procedures and adhere to company guidelines and standards

As we operate 7 days a week, currently from 8:30 am to 8 pm in a split shift. We are looking for someone who can work according to our roster on a 40-hour work week that will include mornings, evening and weekends as required.

**What’s on offer**:

- $24.20 per hour, plus increase your earnings with our sales incentive scheme.
- Uniform and Parking provided.
- Wellbeing programme incl. life insurance, discounted health insurance and superannuation options.
- Employee discounts on car rental across Avis Budget Group and our partners.
- Access to discounts and offers from retailers and big brands through Perkbox.
- Full training provided to help you achieve your goals & reach your potential.
- **

**About Avis Budget Group**

We don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries.

With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.

Onerahi

New Zealand