Pos/customer Service

2 days ago


Wellington City, New Zealand Mitre 10 Full time

POS/Customer Service - 2IC

This is a key role within our store, which requires a smart, quick thinking and capable person to assist with managing our Point of Sale (POS) area and busy Customer Service front desk.

This position is full on dealing with customer and staff enquiries, telephone calls, product location, checkout sales and all the other ‘one off’ situations that arise on a day to day basis.

The POS team and customer service area deliver the first and last impression of our business and the person we seek for this area must have the ability to remain cool under pressure and be able to think on their feet.

To be successful you must have:

- a passion for providing excellent customer service;
- have leadership skills and supervisory experience as you will be working with a sizeable team of part-timers and full-timers and will be responsible for the team in the team leaders absence
- be a detail minded self-starter;
- be able to multi-task, and have the ability to follow through and follow up situations in a timely manner;
- experience in conflict resolution and confidence to make decisions as required;
- excellent organisation and communication skills
- a can-do attitude - an action orientated person - high level of accuracy and attention to detail
- computer savvy

This is a full-time position with days of work being Sunday to Thursday.

If you want to work in a fun, dynamic work environment you can be proud of, and fit the above description then register your interest now

Permanent (Full time)

**Job no**:X25CS2IC1122

**Location**:Wellington, Rest of Wellington, Mitre 10 MEGA Masterton

**Closing Date**:Closes 15th December or when position filled



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