IT Desktop Support Engineer

2 days ago


Auckland City, New Zealand Milestone IT Full time

Immediate start
- Ellerslie location
- Excellent career progression

Milestone IT is currently working with this brilliant nationwide business who right now has an exciting opportunity for an experienced IT Support Engineer to join a great team.

Working with a small team of IT specialists, you will be Providing High Level 1/Level 2 support to users both on and off-site.

Please note this is a 5-months initial contract role located in Ellerslie Auckland

**Key Responsibilities include**:

- Providing hands-on hardware and software support for Active Directory,
the operating system builds from images and troubleshooting
- Providing face-to-face/over-the-phone support and occasionally on-field support
- Installing, moving, adding, and changing equipment and software
- Maintenance of the Client's Network
- Performing proactive and reactive troubleshooting to identify potential problems
- Provide reports as requested by the management or by the customer
- Use remote software tools to monitor all the devices

**Skills we are looking for**:

- Minimum of 1-2 years experience performing level 1/2 support
- Possess great communication skills and good customer service
- Detailed knowledge and experience of Microsoft Office Suite
- Detailed knowledge of various desktop and server operating systems
- Friendly welcoming professional with good telephone manners.
- Well-presented, hardworking, and enjoys working in a Team
- Possess great written and verbal communication skills.
- Work well independently and productively within a small team environment.



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