Operations Support
1 day ago
If you are an energetic people person with a head for logistics, then this could be perfect fit for you You will be supporting the Whakatipu Lakes Manager and the Walter Peak & TSS Earnslaw Manager in the day-to-day operational activity for jet boats, rafting, water taxi and TSS Earnslaw whilst continuously delivering the magic we are known for to our guests.
Responsibilities include rostering the teams and ensuring timetables and schedules are operated effectively as well as booking charters and selling trips to all potential guests passing by your central kiosk hub on Steamer Wharf.
To succeed in this role, you will be 100% customer focused and passionate about creating a culture where customer expectations are exceeded. Your outstanding customer skills and excellent communication skills will result in great service, delivering a seamless and exceptional experience to all our guests.
This is a 9-month fixed term opportunity covering maternity leave.
**We are looking for someone who**:
- Is engaging and can offer a genuine and unique customer experience
- Has previous leadership experience, preferably in operations
- Is very solutions focused with the ability to make good decisions
- Can provide weekend support and will be responsible for the afterhours shore-based phone
**What do you get out of this?**
- Competitive remuneration
- Full time fixed term opportunity
- Some amazing staff benefits - take a friend for free with you to explore some of RealNZ's most memorable experiences - jet boating, rafting, Te Anau Glowworm Caves, Milford and Doubtful Sound, Rakiura. And get some mean as discounts at Cardrona x Treble Cone. What an awesome opportunity to explore our back yard without spending a fortune
**Real people, real places, real experiences. Welcome to the Real Office.**
When's the best time to join the Real whānau? Now's good.
We're the conservation business that's enabled by tourism. We're helping the world, one guest at a time, fall in love with conservation. We're inspiring people to leave their places in better conditions than when they found them. We channel a guest-centric approach that fuels our genuine promise to deliver Aotearoa's most unforgettable experiences.
It's our office environment that makes careers at RealNZ more exciting than the regular job. Working for Real could mean you're based anywhere between a secluded island, a scenic fiord, and a snow-capped maunga. Our people, places, and workdays are a great and diverse mixture. It keeps us on our toes and adds value and passion to our work.
**How to apply**
**Job Types**: Full-time, Fixed term contract
Contract length: 8 months
**Benefits**:
- Employee discount
- Referral program
Schedule:
- Shift work
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