Social Media/community Management Representative

3 weeks ago


Palmerston North, New Zealand Foodstuffs North Island Full time

Seeking a part-time opportunity that works with your lifestyle?
- Are you motivated in delivering excellent service and building brand?
- Super slick with social media platforms & networking?

**We have an awesome part-time opportunity available now which offers a mix of working from our office in Palmerston North and from home
Days and hours will be Saturday and Sunday 10.00am to 6.30pm and Monday 3.00pm to 9.30pm.

***

**About Us**

You know New World, Gilmours, PAK’nSAVE and Four Square right? That’s us We are one of NZ’s biggest companies, you just don’t know it, because in true Kiwi style - we are humble about it (apart from right now maybe) Our Customer Service Team all play a vital role in supporting our network of 330+ stores across the North Island.

***

**About the role**

Responsible for engaging audiences across our social media platforms to increase brand loyalty grow authentic connections, and build capability within Foodstuffs North Island.

You will proactively identify solutions that enable positive business outcomes, organically being a Brand Ambassador for all FSNI brands, resulting in tangible benefits for our business This is a key role as you will be responsible for upholding our company's positive online reputation, monitor and respond to customer complaints, questions and suggestions through all of our social media platforms.

Using this information you will provide insights and identify trends from Community activity to the Leadership team that will contribute to the ongoing strategy.

***

**About you**

You are highly motivated, with amazing communication skills, are outgoing with a great team attitude. You thrive on delivering a customer service experience second to none

With a comprehensive understanding of various social media platforms and how to optimise content for maximum engagement, you will be super savvy with demonstrated social networking experience and a passion for social analytics and how to use key information to achieve results.

**Experience awesome. Achieve Awesome. Be awesomely you.



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