Service Manager

3 months ago


Christchurch, New Zealand Kaur Migrations Full time

Posting on behalf

SGT Healthcare is seeking an experienced Customer Service Manager to join their team in Christchurch Canterbury. As a Customer Service Manager, you will be responsible for leading the customer service team, ensuring exceptional service delivery to our clients/employers and healthcare staff. Your expertise will help us maintain our high standards and reputation in the industry.

The payrate will be $29.70 per hour with minimum of 30 hours a week.

Key Responsibilities:

- Lead and manage a team of the employers and healthcare staff members
- Develop and implement strategies to meet business objectives and improve sales.
- Ensure timely resolution of customer complaints and issues
- Foster strong relationships with clients, healthcare staff, and/or other stakeholders
- Analyze customer feedback and implement improvements
- Meet organizational targets / goals
- Follow company compliance regulations.

**Requirements**:

- 3+ years of experience in customer service management OR relevant qualifications in management.
- Proven leadership and team management skills
- Excellent communication, problem-solving, and conflict resolution skills
- Ability to work in a fast-paced environment
- Knowledge of the healthcare industry (desirable)

What We Offer:

- Competitive salary
- Ongoing training and development opportunities
- Collaborative and supportive work environment
- Recognition and rewards for outstanding performance

Only applicants with the right to work in New Zealand will be considered. We are an equal opportunities employer.

Pay: $29.70 - $32.00 per hour

Expected hours: No less than 30 per week

Schedule:

- Overtime
- Weekend availability

Supplementary Pay:

- Overtime pay

Licence/Certification:

- NZ resident visa or citizenship? (required)



  • Christchurch, New Zealand Service Foods Full time

    Seeking a dynamic and motivated Customer Service Representative to join our Christchurch team.The Role:As a Customer Service Representative, you will play a key role in driving sales and enhancing our business's reputation. Your passion for customer service, coupled with strong negotiation skills, will help you prospect new clients, qualify leads, and turn...

  • Sales Manager

    4 months ago


    Christchurch, New Zealand Service Foods Full time

    With a commitment to excellence, Service Foods take pride in delivering fresh and sustainable products to our valued customers. **We are seeking a dynamic and results-driven Sales Manager to join our Christchurch team.**: **Why Work for Us**: Service Foods is New Zealand’s largest privately family-owned and operated food service distribution business. We...


  • Christchurch, New Zealand Service Foods Full time

    ServiceFoods Christchurch is looking for a dedicated and detail-oriented Quality & Compliance Coordinator to join our team. If you're ready to take your compliance career to the next level with a dynamic and forward-thinking company, we want to hear from you!Our mission is to deliver exceptional service with fresh, sustainable, and top-quality products to...

  • Service Manager

    5 months ago


    Christchurch, New Zealand Sime Darby Motors Full time

    **Job Details**: - Reference #- 52940- Location(s)- Christchurch- Expertise- Automotive, General, Commercial/Trucks, Parts, Sales, Service, Diesel Technician - Commercial/Trucks, Foreman, Heavy Duty Mechanic, Leading Hand, Management- Job level(s)- Experienced, Supervisory, Management- Work type(s)- Permanent- More details (document) - Rare leadership...

  • Service Manager

    6 months ago


    Christchurch, New Zealand New Zealand Ministry of Justice Full time

    **Service Manager - Christchurch** **Te Haeata/The Opportunity** We are seeking an experienced people leader to fill a vacancy in Courts and Tribunals areas of the Christchurch District Court in a permanent, full-time capacity. This role is one of 11 Court Managers and reports to the Manager of Justice Services Canterbury. The purpose of this operational...

  • Service Manager

    6 months ago


    Christchurch, New Zealand New Zealand Government Full time

    Service Manager - Christchurch Te Haeata/The Opportunity We are seeking an experienced people leader to fill a vacancy in Courts and Tribunals areas of the Christchurch District Court in a permanent, full-time capacity. This role is one of 11 Court Managers and reports to the Manager of Justice Services Canterbury. The purpose of this operational management...

  • Service Manager

    3 weeks ago


    Christchurch, New Zealand Ministry of Education NZ Full time

    Job Type: Permanent- Location: Christchurch, NZ Timaru, NZ**Help shape the future of Education** - We work to _**_shape _**_an _**_education _**_system that delivers _**_equitable_**_ and _**_excellent outcomes_** Our organisation is made up of talented and committed people around Aotearoa, from a wide range of backgrounds and cultures. While we work in...

  • Service Manager

    3 weeks ago


    Christchurch, New Zealand New Zealand Government Full time

    Help shape the future of education in New Zealand **Help shape the future of Education** - We work to _**_shape _**_an _**_education _**_system that delivers _**_equitable_**_ and _**_excellent outcomes_** Our organisation is made up of talented and committed people around Aotearoa, from a wide range of backgrounds and cultures. While we work in different...

  • Procurement Lead

    6 months ago


    Christchurch, New Zealand Service Foods Full time

    **Do you thrive in a fast-paced environment, have a keen eye for detail, and enjoy building strong relationships with suppliers?** **We are seeking a passionate and experienced Procurement Lead to join our growing Christchurch branch.**: In this role, you will play a pivotal role in sourcing quality products at competitive prices, ensuring uninterrupted...

  • Delivery Driver

    3 months ago


    Christchurch, New Zealand Service Foods Full time

    **Service Foods Christchurch logistics team is looking for an experienced and hard-working class 2 driver to join their busy morning shift.** As a Delivery Driver at Service Foods, you will play a vital role in ensuring our customers receive their orders on time and in pristine condition. - ** Immediate start**: - Full-time permanent role - Days of...

  • Warehouse Storeperson

    3 months ago


    Christchurch, New Zealand Service Foods Full time

    Service Foods Christchurch branch is looking for an **experienced Storeperson to pick & pack** customer orders in their busy night shift. - Immediate start - Location: Cumnor Terrace, Woolston, Christchurch - Full-time permanent role - ** Shift timings: Sunday-Friday - 9.00 pm to 4.00am/ 5.00am**: - ** Night allowance** **The job**: In this job, you will...

  • Delivery Driver

    6 months ago


    Christchurch, New Zealand Service Foods Full time

    With a commitment to excellence, we take pride in delivering fresh and sustainable products to our valued customers. **Our Christchurch branch is looking for a dedicated, hardworking Class Delivery Driver to join their team urgently.**: **As a Delivery Driver at Service Foods, you will play a vital role in ensuring our customers receive their orders on time...

  • Delivery Driver

    4 months ago


    Christchurch, New Zealand Service Foods Full time

    With a commitment to excellence, we take pride in delivering fresh and sustainable products to our valued customers. **The Produce team of our Christchurch branch is looking for a hard working Delivery Driver - Class 2 to join the team immediately.**: As a Delivery Driver at Service Foods, you will play a vital role in ensuring our customers receive their...

  • Pick Packer

    6 months ago


    Christchurch, New Zealand Service Foods Full time

    **Service Foods Christchurch is looking for committed pick packers to work night shifts in their busy Warehouse team.**: **The role**: - Immediate start - Location: Cumnor Terrace, Woolston, Christchurch - Permanent, Full time role - ** Shift timings: Sunday-Friday - 9.00 pm to 4.00am/ 5.00am**: - Days off: Monday & Saturday **The job**: In this job, you...


  • Christchurch, New Zealand HR Connect Full time

    Our client Mimico are seeking a Workshop Service Manager to join their Christchurch based team. Reporting to the National Service Manager this position is pivotal to the success of the business, and is responsible for the efficient growth and development of the Construction Equipment workshop while overseeing the new machine builds team. **Your key...


  • Christchurch, New Zealand FUJIFILM Business Innovation Full time

    About Code Blue, the Managed IT Services sector of Fujifilm Business Innovation New Zealand At FUJIFILM Business Innovation (FBNZ), our commitment to empowering Kiwis to harness the power of technology is unwavering: 'We never stop finding ways to help Kiwi’s work smarter.'As a wholly-owned subsidiary of FUJIFILM Business Innovation, Code Blue aspires to...


  • Christchurch, New Zealand Fujifilm Business Innovation Full time

    About CodeBlue, the Managed IT Services sector of Fujifilm Business Innovation New ZealandAt FUJIFILM Business Innovation (FBNZ), our commitment to empowering Kiwis to harness the power of technology is unwavering: 'We never stop finding ways to help Kiwi's work smarter.'As a wholly-owned subsidiary of FUJIFILM Business Innovation, CodeBlue aspires to be the...


  • Christchurch, New Zealand FUJIFILM Business Innovation Full time

    About CodeBlue, the Managed IT Services sector of Fujifilm Business Innovation New Zealand At FUJIFILM Business Innovation (FBNZ), our commitment to empowering Kiwis to harness the power of technology is unwavering: 'We never stop finding ways to help Kiwi’s work smarter.' As a wholly-owned subsidiary of FUJIFILM Business Innovation, CodeBlue aspires to...

  • Client Service Manager

    4 months ago


    Christchurch, New Zealand prorecrutementnz Full time

    We are on the lookout for a Client Service Manager to join a company in Christchurch. Reporting directly to the Manager, you will be responsible for: - Plans, administers and reviews customer services and after-sales services, and maintains sound customer relations. - developing and reviewing policies, programs and procedures concerning customer relations...


  • Christchurch, New Zealand Healthcare of New Zealand Full time

    Competitive Salary + KiwiSaver + Phone + Laptop - Vehicle + Fuel Credit Card + EAP Support + Flexible Working - Respectful Culture + Career Development Opportunities - Join our team on a permanent, full time basis **Who we are | Ko wai mātou** NZCare and Geneva Community Living have come together to form NZCL, an organisation dedicated to supporting...