Regional Network Operations Manager

2 months ago

Palmerston North, New Zealand Chorus NZ Limited Full time

**Contract: Full time - Permanent**

**Where: Palmerston North**

**We’re all about endless potential**:
We’re the team empowering New Zealand’s digital future. A future few can imagine. It started with the roll-out of our once in a hundred year network. But there’s much more to come as we keep pushing what’s possible, providing unlimited access to an ever-evolving range of innovative products and services. Technology that’ll support, inspire and connect people and businesses for generations.

To that end, we need more curious, collaborative and forward-thinking people. Because while we’re busy improving our national network, we’ll need more of the best to join our truly inclusive workforce, one where you’ll be made to feel you belong, and that everything you do is valued (because you do, and it is).

As for our culture. Our people say it’s one of the best around. We’re proud of that. And with our Chorus Care package benefits behind you too, you’ll have everything you need to seize this opportunity and make it your own.

**Work your way.**:
**What you’ll be doing**:
The Role of a Regional Network Operations Manager is to primarily manage the day-to-day delivery of our Field Assure activity and really drive effective network field performance for our customers. You would be working closely with our Service company in the restore, proactive maintenance and copper connect workstreams. Creating and maintain positive relationships with key stakeholders is critical to the role and you’ll be working closely with service companies, power companies, Councils, utility organisations and community groups.

Analysing fault performance and service standards to maintain an ‘always on’ Network and supporting internal stakeholders to deliver Customer and Company value.

**What you’ll bring to the table**:
Having a real passion for what you do is a great start. But it’ll take more than that to succeed in this role.

To manage the day-to-day delivery of our Field Assure activity you’ll need:

- A high-level of communication and relationship skills and the ability to express ideas and processes in a way that is understandable at all levels throughout Chorus and our suppliers
- The desire to be a key member of a high functioning team, with focus on collaboration and a ‘can do’ attitude
- Excellent organisational and planning skills
- Strong customer service ethic
- A keen awareness of and commitment to H&S in the workplace
- Understanding of the Chorus field infrastructure/ architecture for both Fibre and Copper and a willingness to learn and develop in the industry
- Solid attention to detail, multi-tasking and problem-solving ability
- A clean NZ drivers’ licence

**Keen?**:
**_ Important legal stuff_**:

- Only applicants with Citizenship, Residency or a valid work visa will be considered for this role. To apply, submit your CV and a Cover Letter that outlines your skills and experience as they relate to this role_

**Required Skills**:
Required Experience

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