Ward Clerk, Totara Haumaru Rua Ward

3 weeks ago

Auckland City, New Zealand Health New Zealand - Te Whatu Ora Waitematā Full time

**Ward Clerk - Totara Haumaru Rua Ward, North Shore Hospital - Te Whatu Ora, Waitemata**
- **Permanent, Full-time position**:

- **Monday to Friday (hours covering 7am - 5pm)**:

- **Based in North Shore Hospital - Totara Haumaru**

**About us**

Te Whatu Ora - Waitematā are undertaking major capital works at our rapidly-expanding campuses to help meet unprecedented population growth in the Northern Region of New Zealand. A cornerstone of this expansion programme is the construction of the four-storey Tōtara Haumaru (Shade of the Tree) hospital building on Auckland's North Shore. This new state-of-the-art facility is being built on our North Shore Hospital campus - overlooking the incredible, volcanically formed Lake Pupuke - just a stone’s throw away from our world-famous Waitematā Harbour and some of the region’s most spectacular beaches. Tōtara Haumaru is due to open in July 2024 and will provide up to eight extra operating theatres, four new endoscopy suites and up to 150 new beds - helping us meet the needs of our vibrant, fast-growing and culturally diverse population of over 643,000 people.

**About the Role**

We are looking for a Ward clerk to join our team on a permanent basis. You will be responsible for providing a warm welcome to patients & their whānau into the department, managing telephone calls and answering queries with a professional & positive attitude, and a range of administration & clerical duties and Charge Nurse Manager support responsibilities will be an expectation in this role. You will need to offer the best of success in your previous administration and customer service roles, preferably in a public service environment. You should be able to thrive on the fast pace and varied duties that this job promises.

**About You**

To be successful in this role, you will need to have
- Previous receptionist experience within a hospital or healthcare environment
- fantastic communication and computer skills
- ability to work well as part of a team
- customer-focussed approach
- Interactive Team Player
- Self-motivated
- Flexibility and willingness to work with changing priorities are essential
- Work well under pressure and remain calm and courteous in stressful situations
- Exceptional discipline and accuracy to handle confidential paperwork
- This role is covered by the PSA National Health Administration Workers Collective Agreement and is mapped to role profile 3C._

**Job reference: WDHB18658**

**Closing date: 17 June 2024

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