Retail and Admissions Senior
2 weeks ago
Thank you for the interest in employment opportunities at Orana Wildlife Park. The zoo industry in which we operate is very dynamic and we seek passionate people to work as part of our team.
You may also be interested in Volunteering at Orana Wildlife Park.
Retail and Admissions Senior
Due to an internal promotion, we are looking for a dedicated Retail and Admissions Senior to join our team on a full-time basis. You will need to be a highly driven and energetic individual, able to show initiative, with a passion for retail and merchandising.
This is a diverse role responsible for providing a high level of customer service and ensuring that quality information is delivered to visitors on entry to the Park. Close liaison with other staff members will be essential to ensure that all front-line requirements are met.
Reporting to the Retail and Reception Manager, the main duties and responsibilities include:
Greeting visitors and running through the map and animal feed presentation schedules.
Promoting and selling admission tickets and animal encounter experiences.
Managing and developing our annual membership product.
Refreshing and merchandising the store.
Assisting with general enquiries and phone calls.
Due to the Park’s location, a suitable vehicle and drivers' licence is required as there is no public transport.
**Skills and experience required**:
Outstanding customer service and people skills with a sales-oriented background.
Experience in merchandising to maximise sales.
Excellent communication skills with experience in managing and working with a wide range of people.
A team player with a “can do, will do” attitude who is able to lead by example.
Key holding experience would be an advantage.
**Benefits of the position**:
Free parking on site.
Rostered working days.
Generous staff discounts.
Uniform provided.
Unlimited visits to Orana in your spare time and lunch time walks at the zoo
The roster for this position will be Tuesday to Saturday inclusive. Hours of work are 9:00am to 5:30pm.
**Application Process**:
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