Operations Support

4 months ago

Dunedin, New Zealand Carpet Court Full time

Permanent, full-time role, Monday to Friday 8.00am-4.30pm
- Opportunity to develop your skills and progress within the company
- Based in Central Dunedin

**About the Role**
Our Operations Support acts as support to the branch by managing our in-store warehouse, and taking responsibility for all warehouse daily activities which include:

- Following up all customer orders
- Maintaining customer support, incoming and outgoing
- Tracking product with our Inventory Management System
- Fielding customer feedback and resolve or escalate customer complaints
- Ensuring Health & Safety is complied with at all times
- Working to installation deadlines
- Manging scheduling set up for installations
- Working within our internal database (previous CRM experience desired)

This position is Monday to Friday, 8.00am - 4:30pm, and perfect for someone who is detail oriented and results driven

**Skills and Experience**
We need a driven and well organised individual who has strong customer service skills and a background in logistics, from planning to delivery. Liaising with internal team members, installers and suppliers, no two days are the same in this fast-paced role.
- Fork hoist License is highly beneficial
- Previous industry or scheduling experience is a bonus
- Conflict resolution and problem-solving ability
- Strong administrative skills
- Intermediate level Microsoft Office skills

***

**Benefits**
We offer a good starting salary, training and staff benefits. We also offer multiple career paths across the business into areas like Management, Sales, Support roles and of course, Flooring Installation.

**About Us**
With a strong brand and even stronger products we pride ourselves on delivering the best results to our customers and celebrating our success. We’re constantly developing new product and marketing strategies to keep us ahead of the game and in line with the latest industry trends and technology. At Carpet Court, we are proud to be New Zealand’s flooring leader - supplying Kiwi’s across the country with the best products, advice and service (not to mention having a pretty awesome Rhino for our mascot). We work hard to stay above the market in design trends, product innovation and outstanding customer service, and we love to celebrate this success across our teams.

**How to Apply**
Click

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