Contract Support Officer

3 months ago

Dunedin, New Zealand Te Whatu Ora - Health New Zealand Full time

Contribute to transforming the future of health in this Contract Support Officer role
- Permanent, fulltime role - based in Dunedin
- Flexible working to balance your workplace and lifestyle

Join Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive and people-centred health system. This is mahi that will improve the health and well-being of everyone in Aotearoa, and we've got an opportunity for you to be part of it
**Te whiwhinga mahi | The Opportunity**

This position exists to enable the Sector Operations group to provide contract support services to Te Whatu Ora, as well as contract and claiming support to the Primary Care sector. The main purpose of a Contracts Support Officer is to:

- Develop and maintain contract standards, systems and processes in accordance with Te Whatu Ora needs.
- Provide contract processing administrative resource to Te Whatu Ora Te Aka Whai Ora and Whaikaha.
- Provide support and issue agreements to enable delivery of Section 88 legislation.
- Develop and maintain standards, systems and processes for provider performance monitoring reporting.
- Maintain and deliver provider information to Te Whatu Ora.

**Mōu | About you**

You are a strong relationship manager and problem solver who can systematically analyse problems, and convey complex information in a way that others can readily follow. A busy environment doesn't faze you, and you are able to prioritise and adjust quickly with changes in workflow and priorities. Past roles have seen you develop an ability to work independently with a minimum amount of supervision, while providing feedback that assists with the work of the team.

**Ngā pūkenga me ngā wheako | Skills and experience**
- Tertiary qualification in a relevant field and/or equivalent experience
- Intermediate level of computer literacy including MS word and Excel and a willingness to learn other programmes and systems
- Strong attention to detail, accuracy and a desire to produce high quality work
- Excellent interpersonal skills with the ability to foster good stakeholder relationships

**Ka kawea e koe | You will bring**:

- Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth.

**Ko te mahi e tika ana mō te ao hurihuri nei |Work that suits today's everchanging world**

Te Whatu Ora supports flexible and hybrid working for our kaimahi. We want our national teams to be made up of diverse people from across the motu, just like our health system.

**Nau mai, uru mai | Come and join us**

When you join us, you become part of transforming the health system. This is a once in a life-time change, that will touch the lives of everyone in Aotearoa, and future generations.

Our name, Te Whatu Ora, means ‘the weaving of wellness'. Whatu is the combining together of people, resources, organisations, thoughts and actions for the betterment and wellbeing of all. Whatu is also a direct reference to the pupil of the eye, and the vision required of the new entity and system.

We are working towards a system that better meets the complex demands of a growing population, addresses the persistent inequalities experienced by Māori and ensures greater access, experience and outcomes for those traditionally not well served by the system - Māori, Pacific and Disabled People.

**Tō mātou whakahaere ki te tika, te rerekētanga, me te whai wāhi mai | Our commitment to equity, diversity and inclusion**

The role being advertised is currently being assessed for mapping to a National Administration Role Profile. If this can be done, the role will be covered by the National Administration Workers Collective Agreement, including the remuneration and other terms and conditions of employment set out in that collective.

Please note that as the assessment of this role has not yet been completed, the salary and other terms and conditions of employment advertised will be as the most recent applicable employment agreement, and any changes to renumeration on completion of mapping will be backdated to the commencement date for any eligible employees.

**Me pēhea te tuku tono | How to apply

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