Technical Sales

2 days ago


Auckland City, New Zealand Paragon Recruitment Ltd Full time

Work with a well-respected industry-leading business - STIHL SHOP
- Retail / Customer Services role with a twist of admin work
- Well-designed training programs and competitive hourly rate

STIHL SHOP Warkworth is part of a group of independent, locally-owned Garden Equipment Retailers, with over 70 stores nationwide. We offer a range of quality goods from well-known brands, including STIHL outdoor power equipment, Masport lawnmowers, Hustler & Cub Cadet ride-on’s and stock a range of BBQs and accessories from the popular Big Green Egg BBQs range and Zeigler & Brown gas grills.

We also service what we sell and have a team of skilled small engine mechanics who run our fully equipped workshop offering our customers the complete package.

**About Your New Role**

Our customers are the heart of what we do. This is a permanent full-time opportunity for an enthusiastic and self-motivated individual to join our team. As our new Customer Service Representative, you will provide outstanding customer service while also assisting with various administrative tasks.

**The role will involve**:

- Product sales & advice (full training will be provided)
- Answering phone calls and customer inquiries
- Processing customer orders
- Closing off the till at the end of each day
- Processing of Supplier Invoices
- Booking in equipment for servicing
- Monthly reconciliation of Accounts Payable
- Stock management, including pricing products and stock takes
- Maintaining the showroom to a high standard

This role is 40+ hours a week, with rostered Saturdays on, we’re a team that all pitch in to remain successful and available to our community.

You’ll have a background in retail sales and customer service. Experience in a similar industry would be highly advantageous but is not essential as training will be provided. You’ll be self-motivated, a fast learner with a positive, “can-do” attitude.

You are a people person, who is friendly and approachable, who enjoys a laugh and who has a good sense of humour. You will have exceptional customer service skills and the ability to multi-task in a busy and sometimes demanding environment. In addition, you will also have strong computer skills, to carry out required administrative tasks in a timely manner.

If this sounds like an opportunity you have been waiting for, then APPLY NOW.



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