IT Technical Support Specialist

1 week ago


Napier, New Zealand Pan Pac Forest Products Limited Full time

**About the role**

**About you**
We are looking for an experienced IT Specialist with strong customer support skills to assist and manage the organisation's IT Infrastructure and Systems to ensure optimum availability and performance to users. Applicants will be required to demonstrate a high level of service delivery in the IT space with a focus on continuous improvement. You will have working knowledge of Citrix, Windows 10, VMware, O365 and SQL. You will be an advocate for knowledge sharing both within the team and to the wider group via user training. While not essential a tertiary qualification in IT will be an advantage. The successful applicant will need to demonstrate good analytical ability, have excellent written and oral communication skills and possess a high level of IT literacy.

Being part of an "on call" roster is something you will take in your stride, priding yourself on being able to problem solve for staff and contractors to keep them operational regardless of the time of day.

**About our company**

For nearly 50 years, Pan Pac has been growing, processing and delivering quality radiata products to national and international markets. Our business is renewables and we are proud to be a part of New Zealand's bio-based economy. Pan Pac has a permanent workforce of over 400. The safety and wellbeing of our people are paramount. We are in exciting phase in our business where we are implementing strategic goals focused on culture development and building greater sustainability.



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