Clinical Administrator General Surgery

3 months ago


Christchurch, New Zealand Te Whatu Ora – Health New Zealand Waitaha Canterbury Full time

Fixed Term part-time role - 32 hours per week for 6 months
- New Entry level position
- Monday, to Friday shifts
- Come and be part of our story

**Mō te tūnga | About the role**

General Surgery Administration team schedule, manage and transcription of clinics for approximately 26 SMO’s and support staff. Every day in General Surgery is different with administration staff assisting the SMO and Nursing team to manage the workflow of clinics that are held in the Christchurch Outpatient Building.

This is a new entry level position for General Surgery, and we are looking for someone who can embrace a new way of working. If you can multi-task, be flexible in a constantly changing environment, enjoy working in a high functioning team, and have a passion for assisting patients in healthcare, we would like to hear from you.

We’re looking for an amazing person whose personality is welcoming and friendly. You will need to have an eye for detail, and once you understand the tasks and systems can be self-directed, making this role your own.

As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 4/Profile 4A.

For further information about the administration and clerical pay equity settlement please follow the link below:
PSA National Health Administration Collective Agreement - FINAL (tewhatuora.govt.nz)

In this role, you will be responsible for:

- Providing great service and direction to customers, staff and whānau
- Professional timely service
- All aspects of clinic management and administration including transcription
- Liaise with internal and external stakeholders
- Answering department telephone
- Support Front of House staff when required

Your skills will include:

- Excellent customer service skills - people focused
- Excellent organisational, time management and problem-solving skills
- Ability to achieve accuracy and maintain attention to detail
- Ability to meet deadlines and work unsupervised
- A team player
- Confident user in the Microsoft suite of products e.g. Word, Outlook, Excel
- Excellent keyboard skills
- High level of written and verbal communication skills
- Open-minded proactive approach in an administrator role.
- Awareness of people of differing cultural backgrounds.

**Mō mātou | About Us**
- “Ko ngā tāngata, te mātua mahi_ - _Putting people at the heart of all we do”_

We are committed to honouring Te Tiriti o Waitangi and its principles by ensuring our partnership with Māori are at the forefront of all our conversations. We believe in improving, promoting, and protecting the health and well-being of the Canterbury and the West Coast community.

The culture at Health NZ Canterbury, is driven by our **ā Mātou Uara (Our Values)**:

- Care and respect for others - Manaaki me te whakaute i te tangata.
- Integrity in all we do - Hāpai i ā mātou mahi katoa i runga i te pono.
- Responsibility for outcomes - Te Takohanga i ngā hua

**Ngā** **hua | Benefits of working at Health New Zealand**

When you work at Health NZ, you are part of a wider whānau that will support you along your journey. We offer great coaching, mentoring and learning outcomes for all staff. We are always improving our facilities across all campuses and have amazing discounts from select retailers, restaurants and businesses. At Health NZ, you are part of something greater than yourself and encouraged to be your unique self

We have a range of clinical and non-clinical roles at Health NZ Canterbury, there could be a place for you

**Nau mai, haere mai, tauti mai**

Position description
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