Customer Experience Shift Supervisor

7 months ago


New Brighton, New Zealand Christchurch City Council Full time

At the Christchurch City Council, we are driven by our passion for creating a better future. We believe in working as one yet staying true to ourselves. Help make a positive impact on our community while enjoying a rewarding career of opportunities. Christchurch City Council, where it's possible to love what you do.

**About the role**:
We have a shift position available at Taiora QEII Recreation and Sport Centre located at 193 Travis Road, New Brighton, Christchurch. As a hands-on Shift Supervisor, working within our Recreations and Sports Unit - no two days are the same. You'll be leading from the front to deliver exceptional customer experiences, process Swimsmart registrations, memberships, and various administrative and operational duties, to help transform and enrich our customers' and members' lives.

**About you**:
You'll be someone who thrives on leading and delivering a high level of guest care in a busy and dynamic environment. You'll understand what it takes to ensure that every visitor enjoys a memorable experience. Your previous experience in a similar supervisory role will make you a key member of our team.

Your great work ethic and positive attitude together with the ability to engage and build rapport easily will help you in dealing with the public. You'll be a source of information, a problem-solver and able to think on your feet.

As someone who values relationships and is naturally caring and supportive of others, you'll be willing and able to support our Customer Experience Team Leader every day and you will be driven by a passion for wellness and achieving our goal of more people more active more often.
- To view a copy of the position description, please click the link at the foot of the page._

**Additional information**:
**Salary**: 31.81 - $33.48 per hour.

Shift times:

- Tuesday 5:15am
- 1:45pm
- Wednesday 5:15am
- 1:45pm
- Thursday 5:15am
- 1:45pm
- Friday 5:15am
- 1:45pm
- Saturday 6:45am-2:15pm

Total: 39 hours

**_ Applications will be reviewed as they are received, and interviews may take place prior to the close date. This means we reserve the right to close a job ad before the advertised close date._**

Working for the Christchurch City Council allows you to contribute directly to the community and make a positive impact on the lives of residents and visitors. You will also benefit from:

- Access to training programmes, workshops, and development opportunities
- Collaboration - exposure to wider areas of the organisation
- Benefits - a variety of benefits for Council staff from health schemes to retail discounts.



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