Housekeeping Supervisor Crowne Plaza Auckland

4 months ago

Auckland City, New Zealand Crowne Plaza Hotels & Resorts Full time

**About us**
At Crowne Plaza Hotels & Resorts, we're all business...mostly
You could be joining a global company and just one day be working at one of our 5,000 hotels in nearly 100 countries around the world
Our Housekeeping department is the heart and centre of the hotel and you could be joining this great team as a Housekeeping Supervisor with us

**Your day to day**
As a Housekeeping Supervisor, you’ll be a jack of all trades and your responsibilities include, but are not limited to:

- Monitors Housekeeping personnel to ensure guests receive prompt and courteous service
- Maintaining the daily checks of Deep Clean Rooms for auditing purpose
- Understand different status of Rooms to allocate accordingly to housekeeping team members
- Monitor Housekeeping personnel to ensure rooms, and particularly those of priority members, known repeat guests and other VIP’s receive special attention
- Monitor and communicate Housekeeping Supplies to Guest Facilities Manager and Assistant Housekeeper
- Be proficient in supporting different roles within the Housekeeping Department

There is so much more to this role than what is listed above. Are you interested yet?

**What we need from you**
- It’s a physical role and you’ll be on your feet most of the day, so fitness is important
- Strength - with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects
- You’ll need to bend and kneel to complete some activities
- Literacy skills - reading, writing, clear communication and basic math skills
- Basic computer skills to assist in internal computer systems

**What we offer**
Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.

You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including;
- Paid birthday leave;
- Enhanced parental leave;
- Proactive health days;
- Free meals whilst on duty;
- Discounted car parking in the heart of the city.

Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further. Other benefits that you will receive during each shift include free duty meals and uniform provided and laundered.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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