Case Manager Kaituitui, Auckland South Region

4 weeks ago

Auckland City, New Zealand New Zealand Government Full time

**About us**

The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.

We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.

As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.

Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.

**Case Manager | Kaituitui, Auckland South Region - Multiple Opportunities**
- Full-time, Permanent Roles
- Hours: Monday to Friday, 8:30am - 5:00pm
- Salary: (B04) starting from $68,660.00 - $83,003.00

We are seeking Case Managers to join our teams in Auckland South Region. The focus of this role is to help support people into employment, emergency housing, administer hardship grants and other financial assistance as required.

**What you'll be doing | He aha tāu e mahi ana**

We are looking for people who can work in a fast paced, pressured environment and have the confidence to make good, considered decisions. You have strong people skills and be able to negotiate outcomes. Empathy, conscientiousness and problem-solving are some of your key strengths.

We are a busy team, and it is essential that you are prepared to work hard, be a great team player and be passionate about helping vulnerable members of our community. If you are dependable to the core and have the grit and tenacity to show up and work hard even when the going is tough, this could be the role for you.

**What you'll need to succeed | Ko ngā mea ka hiahiatia e koe kia angitū**
- Work independently and collaboratively with other team members to assess client needs and develop personalized support plans
- Provide case management support, advice, and guidance to clients in a timely, professional, and empathetic manner
- Manage a caseload of clients and maintain accurate records of client interactions and progress
- Conduct interviews with clients, employers, and other stakeholders to identify barriers to employment and develop strategies to overcome them
- Monitor client progress and make adjustments to support plans as necessary
- Navigate various computer systems to record and manage client information
- Maintain up-to-date knowledge of relevant legislation and policies

If you are passionate about making a positive impact in the lives of vulnerable people and have the skills and experience required for this role, we encourage you to apply.

**Key Recruitment Information and Dates**
- Applications closes: 5.00pm Friday 22nd November 2024
- Planned start date: Monday 13th January 2024
- If you are short-listed, you'll be invited to attend a face-to-face interview
- Service Centre Locations:Include your preference and please be aware that although we operate multiple service centers in our job listing, not all locations currently have job openings. Specific details regarding available positions will be provided during the interview process. _

**Internal MSD link**: To view the Auckland South Service Centre locations, click here.

**Position Description**

**Salary range: $68,660.00 - $83,003.00**

Salary is dependant on knowledge, skills and relevant work experience.

**How to apply**

**Closing date: 5.00pm Friday 22nd November 2024**

**Joining us**

Joining MSD means being part of a whānau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.
- MSD has a COVID-19 vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-19 and its variants, unless the role is identified as requiring vaccination at the time._

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