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Niche Perfume Sales Specialist

4 months ago

New Zealand Elaa Full time

We are seeking a passionate and knowledgeable individual to join our team as a Niche Perfume Sales Specialist. If you have a genuine love for fragrances and possess exceptional communication and sales skills, this may be the perfect opportunity for you. As a Niche Perfume Sales Specialist, you will play a pivotal role in providing a personalized and exceptional customer experience. Your responsibilities will include:
**Requirements and Responsibilities**:

- Possess a genuine interest and love for fragrances.
- In-depth knowledge of various perfume notes, origins, and blending techniques.
- Clearly and effectively communicate the unique qualities of each fragrance.
- Make personalized recommendations based on customer preferences and needs.
- Provide detailed explanations of fragrance composition, longevity, and silage.
- Demonstrate persuasive sales techniques without being pushy.
- Close deals and achieve sales targets effectively.
- Build rapport with customers, creating lasting relationships.
- Make customers feel comfortable, valued, and attended to.
- Handle customer inquiries, concerns, and complaints professionally and empathetically.
- Identify and explain subtle differences between fragrances.
- Assist customers in finding the perfect scent based on their preferences.
- Possess in-depth knowledge of niche perfume products, including ingredients and history.
- Answer customer questions accurately and confidently.
- Stay updated on new fragrance releases and limited editions.
- Efficiently manage time to provide personalized attention to multiple customers.
- Ensure a seamless shopping experience for each customer.
- Thrive in a fast-paced environment.
- Adjust sales strategies and approaches to meet individual customer needs.
- Embrace change and new product offerings.
- Utilize sales data and trends to identify opportunities for growth and improvement.
- Maintain a positive and enthusiastic attitude towards customers and colleagues.
- Willingness to go the extra mile to exceed customer expectations.

Remember, the tasks may vary depending on the specific context and requirements of the role.

**Requirement**
- Proven experience in retail sales, preferably in the luxury fragrance or beauty industry.
- Strong knowledge and passion for niche perfumes, including an understanding of different fragrance families, notes, and composition.
- Excellent communication and interpersonal skills, with the ability to provide exceptional customer service and build rapport with customers.
- Sales-driven mindset with a proven track record of meeting or exceeding sales targets.
- Detail-oriented and organized, with the ability to multitask and prioritize effectively.
- Self-motivated and proactive, with a passion for staying up to date with industry trends and continuously expanding product knowledge.
- Flexibility to work weekends, holidays, and extended hours as required.
- Familiarity with point-of-sale (POS) systems and basic computer skills.
- Ability to work effectively as part of a team and collaborate with colleagues and store management.

If you are passionate about fragrances, possess excellent communication and sales skills, and enjoy providing exceptional customer service, we invite you to join our team as a Niche Perfume Sales Specialist.