Store Compute Technician

2 days ago


Mangere, New Zealand Foodstuffs North Island Full time

**About Foodies**

You know New World, PAK’nSAVE and Four Square, right? That’s us We are one of NZ’s biggest companies, you just don’t know it, because in true Kiwi style - we are humble about it (apart from right now maybe) Our Support Centre is 1,000 people strong, who all play a vital role in supporting our network of 330+ stores across the North Island

**The role**

As a Store Compute Technician, you will be working in a customer focused, high performing IT team, responsible for deploying and project support of infrastructure and end user computing services for Foodstuffs North Island Supermarkets Stores. This includes deployment of hardware and software across a range of equipment including End user devices, network and servers.

What you’re responsible for:

- Deploy and configure hardware and software to FSNI Supermarkets and Stores to prescribed standards following prescribed instructions, documentation or training.
- Provide level 2/3 IT support for users based in FSNI Supermarkets and Stores
- Support and carry out tasks from Our Store IT Refurbishment Project to meet project deliverables
- Assist remote support teams with incident resolution
- Be the customer champion for their IT needs

**About you**

What skills and experience you need:

- Experience in customer facing IT support
- Knowledge of new and emerging technology particular End User Devices
- Expertise in infrastructure deployment and management practices
- Excellent documentation skills and attention to detail
- Able to understand, deliver and improve services and/or processes particularly processes that support achieving Our Store IT Refurbishment outcomes
- Fantastic customer support

**Experience awesome. Achieve Awesome. Be awesomely you.



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