Media Assistant

3 months ago

Mechanics Bay, New Zealand Wavemaker Full time

**Media Assistant**

**ABOUT WAVEMAKER**:
We believe there always is a better way to grow. We positively provoke growth for our clients by reshaping consumer decision-making and experiences through media, content, and technology. Fuelled by the world’s most powerful consumer data, we understand where and how marketing can intervene decisively to help brands grow.

Our name is our mission and our method. To make waves, you need to be provocative, even fearless. We do our best work for brave brands and people who want to be challenged to go further and faster. We know it’s not easy, but if it’s in you, we will get it out of you.

Our 7,600 people across 90 markets provoke growth for some of the world’s leading brands and businesses. Our attitude of Positive Provocation is enabled by:

- Deep knowledge we have of our clients’ business
- Confidence to challenge what’s gone before
- The support to go further than we thought possible

**ROLE OUTLINE**:
The role of the Media Assistant is to be a key point of contact for our clients and to support the development of strong communication recommendations across all channels, paid, owned and earned. Responsible for supporting a successful client relationship. Bringing together the right people, to deliver the highest quality of outputs for your client, end to end, ensuring deliverables are grounded in client priorities.

**YOUR RESPONSIBILITIES**:
**People**
- Openly communicate and collaborate with all internal key stakeholders and reports regularly
- Ensures they live and breathe the Wavemaker values everyday
- Helps Account Manager/Director with prioritisation of their daily workload
- Develops negotiation, time management, presentation and client service skills
- Has expert knowledge and understanding of the wider agency structure, knowing when to tap into resource to enhance work.
- Plays a supporting role in the internal client team WIP and is across the detail of current campaigns and future plans

**Clients**
- Establish a deep understanding of client challenges, objectives & initiatives.
- Build on the agency's reputation for outstanding client service.
- Build strong and enduring client relationships.
- Provide insights by acting as an expert on the client's business, industry and competitors
- A complete strategic view of the client business e.g. market share, purchase barriers, key competitors, drivers, tasks
- Works alongside the client and agency partners to provide best-case outcomes using the agency resources effectively
- Use language which aligns with the client’s business and understanding to ensure there is comprehension of the solution across the business
- Responds to clients, media owners and partner agencies in a timely manner consistently managing expectations
- Full view of the process of how the client works to get projects signed off and what is required

**Product**
- Engage with internal product teams including GroupM proprietary product and service teams to ensure you have an understanding about their offerings and relevance to our clients.
- Good knowledge of media planning principles (e.g. scheduling, flighting, recency, effective reach theories, seasonality, market prioritisation, roles of all communication channels) and ability to utilise agency and industry tools to enhance and support planned recommendation.
- Demonstrates an obsession for Provocative Planning and how it benefits our clients
- Full understanding and comprehension of the client brief and ability to discuss it internally with the broader client team.
- Leverage industry and agency suite of tools to aid planning, including the development of target audience, brand, growth priorities, insights, role of channel and channel priorities.
- Develops skill of interpreting relevant data sources to build insights that leads implementation thinking in order to help Account Manager (i.e. GroupM Knowledge, Roy Morgan, Nielsen)
- Always seek to raise the benchmark for the quality of the product going to your client
- Brings innovation and creativity to the table, leveraging insights from across the market.
- Seek to find, communicate and implement improvements in all aspects of the role.

**WHAT CAN YOU BRING?**
- Previous experience in media planning and buying (Desirable)
- Knowledge of media channels and tools
- High levels of energy and a desire to deliver great work
- A willingness to learn and desire to challenge yourself
- Best in class attention to detail and accuracy
- A collaborative approach
- A team player attitude
- A willingness to go above and beyond
- Passion for the media industry and specifically the importance of investment in the process

**WHY WORK FOR WAVEMAKER?**
- Work in a very diverse and multicultural team ✨
- WFH flexibility
- Summer Fridays ‍️
- Life, Trauma, and income protection insurance
- Team building events
- Health and well being benefits
- Great career growth

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