Receptionist/administrator - Dental Service
2 days ago
**Mō te tūnga | About the role**
The Hospital Dental Service provides specialist dental care to people in the Canterbury region. It is also a tertiary referral centre for the West Coast and Nelson and Marlborough regions. The Hospital Dental Service provides care in dental services such as special care dentistry, pedodontics, orthodontics, prosthodontics, oral medicine and maxillofacial prosthetics.
- As a Receptionist/Administrator within the Hospital Dental Service, you will be the face of the department. You will need have exceptional customer service skills, be able to work well in a team, as well as independently, and excellent ability to multitask.
To be successful in this role you will have well developed administration skills, be organised and be an excellent communicator.
**Responsibilities include**:
- Meeting and greeting patients
- Answering phone calls and assisting with enquiries
- Booking emergency appointments
- General administrative tasks
- Observe all Te Whatu Ora [Health NZ] safe work procedures and instructions
This position is permanent part-time working 24 hours per week, currently Monday, Wednesday and Thursday. Hours vary from 7.45am-4.15pm and 8.45am-5.15pm.
**Ngā pūkenga me ngā wheako | Skills and experience**
**This role requires the following**:
**Essential**:
- Excellent customer service skills - people focused
- Excellent organisational, time management and problem solving skills
- Ability to achieve accuracy and maintain attention to detail
- Ability to meet deadlines and work unsupervised
- A team player
- Intermediate to advanced user in the Microsoft suite of products e.g. Word, Outlook, Excel
- Excellent keyboard skills
- High level of written and verbal communication skills
- Demonstrates perceptiveness and a proactive approach in an administrator role.
**Desired**:
- Broad administrative experience in a health related field
- Knowledge of medical terminology
- Familiarity with the public hospital system (including the patient management system)
- Awareness of people of differing cultural backgrounds.
**Mō mātou | About Us**
- Ko ngā tāngata, te mātua mahi_ - _Putting people at the heart of all we do - _
We are committed to honouring Te Tiriti o Waitangi and its principles by ensuring our partnership with Māori are at the forefront of all our conversations. We believe in improving, promoting, and protecting the health and well-being of the Canterbury and the West Coast community.
The culture at The culture at Te Whatu Ora [Health NZ] Waitaha Canterbury, is driven by our **ā Mātou Uara (Our Value
- s)**:
- Care and respect for others - Manaaki me te whakaute i te tangata.
- Integrity in all we do - Hāpai i ā mātou mahi katoa i runga i te pono.
- Responsibility for outcomes - Te Takohanga i ngā hua
**Ngā** **hua | Benefits of working at Te Whatu Ora [Health NZ]**
When you work at the Te Whatu Ora [Health NZ], you are part of a wider whānau that will support you along your journey. We offer great coaching, mentoring and learning outcomes for all staff. We are always improving our facilities across all campuses and have amazing discounts from select retailers, restaurants and businesses. At Te Whatu Ora [Health NZ], you are part of something greater than yourself and encouraged to be your unique self
We have a range of clinical and non-clinical roles at Te Whatu Ora [Health NZ] Waitaha Canterbury, there could be a place for you
Please visit our careers website for other roles and find your ideal fit within the Te Whatu Ora [Health NZ] Waitaha Canterbury
**The Future of the Health Industry**
**Nau mai, haere mai, tauti mai
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