Senior Systems Engineer

2 weeks ago


Auckland City, New Zealand The Instillery Full time

We instil capability and belief into businesses to transform and flourish by putting the power of the world’s best and brightest technology in your hands, at your place, at your pace. The Build Technician is an entry level role and outstanding opportunity for a graduate, or early starter into IT so see what The Instillery does and develop some basic and key skills.

A Senior Systems Engineer will
- Be responsible for infrastructure and system support for a significant portfolio of clients
- You are a trusted advisor for our clients and capable of giving our clients a technical edge
- Have a positive attitude, a challenger mindset and have a natural ability to understand, relate to and translate customer requirements and expectations
- Be self-managing with the right attitude to take ownership and execute success.

Underpinning all of this is the beauty of working with an incredible little NZ team of real people passionate about what we do - solve problems, truly get partnering, seeking the best global technology and delivering. We ask why. We also pride ourselves on our team culture, being easy to get along with, having fun while we work hard and love our brand.

To stand out from the crowd and fit in here you will:

- Have extensive experience in Wintel infrastructure and Microsoft 365
- Solid experience with Microsoft Exchange, Active Directory, Windows Server, Terminal services.
- Extensive experience in Public Cloud and Hybrid/Private Cloud.
- VMWare, ESXi, Hyper-V, Citrix experience essential.
- Cloud Experience, Azure and AWS expertise would be advantageous.
- Exposure to multi-tenancy/hosting environments would be ideal.
- PSA and RMM experience advantageous especially if related to ConnectWise Automate and Manage.
- Must have exceptional troubleshooting and problem solving skills.
- Understanding of ITIL V3 fundamentals with particular exposure to service operations.
- Must have excellent customer services skills.
- Exceptional written and verbal English skills.
- Able to communicate with all levels in the company.
- Show initiative, take responsibility and be proactive.



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