Customer Service Representative

2 weeks ago


Auckland City, New Zealand Scitex Recruitment Full time

Great team environment
- Good pay, rewarding work, and opportunities to progress
- Mt Wellington location

We are proud to be working with one of New Zealand's leading suppliers, manufacturers and innovators of world-class building solutions. We're on the search for an experienced Customer Service Representative to join their team in a unique and varied role

**A bit about the role**
Working as part of a high functioning team, we are seeking a resilient, service minded people-person to join the team where you will be dealing with customer queries, issues, and solutions in a role servicing metal, aluminimum joinery and glass fabricator customers.

Your experience in servicing business customers in an industrial/blue collar environment is a must - which will allow you to get underway quickly in this role. Whilst windows and doors exposure/experience is preferred, you can learn about this on the job. What is critical is a willingness to learn, being open to feedback and allowing time to get to grips with the technical nature of the products they supply to their customers.

**The Hours**
Whilst the team primarily serves its customers between 6am - 5:30pm, this role could fold in somewhere within this range, to a maximum of 40 hours per week. There is some over time required on occasion as a general expectation of the role - though this is not common.

**What you will bring**
- A proactive, self starting approach
- Previous demonstrated experience in a blue collar customer service related environment
- A "sponge" mentality to take in the learnings every day
- Strong attendance and time management skills
- Great attitude and a team minded contributor
- Ability to prioritise a wide variety of tasks and go the extra mile where required
- Excellent communication skills, strong CRM systems skills

**What's on offer**
Full time hours, with a negotiated start and finish time (40 hours per week), and in return a competitive salary in line with the role of between $55,000 - $65,000 annually.
- Scitex specialises in permanent, contract and temporary recruitment - and has done since 1987. We are here to engineer better Mondays. We love connecting talented people with great work opportunities in workplaces where you can thrive and make a meaningful difference._



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